customer
Very helpful customer service
Very helpful customer service. They called to explain all of my ordering options.
We are Better Bidders™, and we've created live-auction products that bring life and fun to auctions. If you are looking for professional auction paddles for your live auction event then you've come to the right place!Since 2003, John Murphy has personally produced thousands of orders for his more than 4,000 (mostly) non-profit customers' fundraising gala events and paddle raises. Born from a desire to bring better tools to the marketplace for fundraising, our paddle products stand above others in unique, detailed designs, superior reusable plastics, a wide breadth of plastic options, a "missing-paddle" fill-in service, and a personal, "can do" approach to bringing your paddle ideas come to life.At every step of your journey John is your one and only point of contact. He is it. And he does it all. No big, faceless, promotional products company or other inexperienced sign or print shop that "can" make a paddle, but rather a veteran in the live auction fundraising space with years of creative ideas, best practices, and applied knowledge beyond all others. Trusted by Christie's Auction House, Sotheby's, and nearly every other major auction house, we bring quality and our personal touch to everything we do. Reach out to us and find out for yourself!John Murphy, Owner
Better Bidders Inc. (betterbidders.com) has 575 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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customer
Very helpful customer service. They called to explain all of my ordering options.
Alicia B.
We placed an order for bid paddles that we did not need right away as they were for next year's event. I was not sure how soon they would be shipped, so I reached out to customer service, which is John, as this is a small family company. John replied within the same day, which I appreciated. He explained that although they were very busy, our order was in their system. I reached out a few times to follow up as I hadn't heard anything. Again, we weren't in a rush, but I wanted to know when it shipped to let my colleague know when to expect the shipment. John always replied right away, friendly each time, and made me feel secure in knowing our order was not forgotten. When we received our order, it was exactly as expected. Great experience!
customer
The customer service here is unmatched! I could not have asked for a better product that was well done, arrived quickly, and allowed me to communicate with the vendor throughout the entire process.
Bienestar
Working with John at Better Bidders was wonderful! He answered all our question in a timely manner, made last minute adjustments and made extra efforts to be sure we received our order on time for our event! We would definitely work with Better Bidders, and John, again!
customer
The paddles arrived on time and were exactly what we ordered. A great addition to our event!
Christine T.
Excellent Customer Service & Product John was very personable and provided great customer service in helping us to get our order printed and shipped to meet our tight schedule. The auction paddles we ordered turned out great and were a big hit at our event. Would highly recommend!!
Jasmine
They were quick to answer any questions I had. Shipping was quick and customer service was excellent!
Tracy
Responsive, easy to work with, quality product