Jim
Excellent Service
Excellent communication via email from start to finish. Tests carried out efficiently. I'd definitely recommend Better2know

Better2Know is a private healthcare provider and leading sexual health company that helps people test, understand, and manage their health quickly and privately. Offering reassurance and guidance at every stage of the process, with a wide range of confidential and anonymous testing options, including in-clinic appointments, at-home test kits, and our Everywhere service where a clinician can visit you at a location of your choice. Working with accredited laboratories and a network of medical professionals to provide swift, discreet and accurate results with experts available 24/7
Better2Know (better2know.com) has 756 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Jim
Excellent communication via email from start to finish. Tests carried out efficiently. I'd definitely recommend Better2know
CB
This 5 start review is based on the excellent support I received from customer service. I needed an urgent test and they went above and beyond to get a booking for me. Special thanks to Elizabeth and Beatriz who kept me informed at all times and for their understanding of my situation.
Princess O.
I had a cancellation so I called customer service. Brent Samuels handled the call professionally with a calm and respectful tone. He listened carefully and provided clear, concise information. Overall, Brent delivered solid service.
Michael P.
Great service. Very efficient at the clinic - no waiting time and professional staff. Quick turnaround in results. Highly recommended
dylan B.
spoke with liya she was very helpful
Ledina H.
I had a really positive experience talking with Elizabeth.She was patient respectful and truly took the time to understand my concerns.Her communication skills are excellent and she made me feel heard and comfortable throughout the conversation.I especially appreciated how calmly and professionally she handled everything.It’s clear that she genuinely cares about clients and want to help.Thank you for the great support Elizabeth u are the best at the clinic 🙂
Azucena Gabriela Lorente E.
Que te dan una caja de condones por poner una reseña. Dejaría mejor opinión pero para ello necesito más contacto,que espero tener más adelante.
Sasha R.
Liya was outstanding, helped me thoroughly and spent the time needed.
Response from Better2KnowApr 30, 2026
Dear Sasha, Thank you for your lovely review. We’re so pleased to hear that you had a positive experience with us. We know how important clear communication and dependable service are, so it’s great to know that Liya came through with that experience for you. Your feedback helps us continue improving and supporting our customers in the best way possible. Kind regards Better2Know