Better2KnowReviews of better2know.com

Great communication, nothing was too much hassle! Great service, great team, would highly recommend and use again! Thanks guys!

I received the results of COVID PCR Test just in time for my flight tomorrow morning. Greatly appreciate your updates and quick response on my queries.

I contacted Better2Know for the premium 24-hour turnaround Fit-to-Fly RT-PCR COVID-19 test after another company lost my kit. I was desperate and panicking. Ms Louise Wright was in constant contact throughout and the service was extremely professional and rapid. The live chat on the website was also exceedingly useful. The kit arrived within 2 days despite it being right after Christmas. I posted it off but it was collected late by Royal Mail due to snow in my area. My samples were received the next day at 7:30 am. I got my results and certificate at 15:08 the same day. I have one less thing to worry about while I travel now. Highly recommend. Pricey but worth it.

All process is very easy, fast and simple. All needed information received on email, it was informative and clear to understand. Self testing was easy because of added instructions. Results received on the next day after sending out the test. Thank you

I have recently had to use the services of Better2Know for a COVID-19 test, I must say there service has been fantastic. Their services on the phone and via email, with Louise, have been outstanding. From the explanations to the communication with me have been great. I will certainly use them again to get my COVID test prior to leaving the country to re-join my ship.

I booked a test with premium for a test with better2know. I was promised result within 3 hrs and been charged 125 pound for a 19 pound test. I needed for occupational heath. I havent recieved the result after 20 hrs, when i contacted them again. the executive taking the call says i cant do anything. I spoke with the lab and they are also helpless and saying we will try to do but not sure. They cheated at the time of taking payment and stepped back at the time of giving results. Addendum: I was contacted by your team, they gave the results but then i realise that i have been conveyed wrong information by your executive at the time of booking. I asked for particular count for occupation health and the result i recieve is completely differnent. Lab saying its what we have been asked and better2know team doesnt have nay clue. I tried reaching out the customer care and i was been told every time that i will be contacted back. Solving the issue doesnt mean providing results of whatever you have.

Very good efficient service and follow up. Impressive.

Great service extremely efficient fit to fly certificate received well before I expected which was a weight of my mind, highly recommend using the service.