Rob S.
Immaculate
Very helpful, efficient and fast - Everything I could have wished for. Many thanks.
Response from Better2KnowJan 28, 2021
Thank you Rob!

Better2Know is a private healthcare provider and leading sexual health company that helps people test, understand, and manage their health quickly and privately. Offering reassurance and guidance at every stage of the process, with a wide range of confidential and anonymous testing options, including in-clinic appointments, at-home test kits, and our Everywhere service where a clinician can visit you at a location of your choice. Working with accredited laboratories and a network of medical professionals to provide swift, discreet and accurate results with experts available 24/7
Better2Know (better2know.com) has 756 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Rob S.
Very helpful, efficient and fast - Everything I could have wished for. Many thanks.
Response from Better2KnowJan 28, 2021
Thank you Rob!
Mark S.
First-class Priority Service, they did exactly what they stated on the label. Immediate responses to all enquiries, very professional and efficient. Result and certificate issued within 9hrs of receiving sample. Highly recommend this service provider and have done to many others Update 30 Jan 2021: there were no issues on accepting the ‘fit to fly’ cert for transit thru Dubai via Emirates nor at final destination on arrival in Vietnam. Well pleased, thanks
Response from Better2KnowJan 28, 2021
Thank you Mark, we were pleased to help you.
Doina O.
My choice of Better2 Know for PSR kit to fly it was an excellent . From the beginning all team was very professional and accurate . I received all informations and all help which I needed. I am very thankful and I will recommend and I will use this company for further documentation . Recommended by a Romanian citizen.
Response from Better2KnowJan 27, 2021
Thank you Doina, we were pleased to help you. We hope you have a safe flight.
Esta V.
A human experience with science. The Better2Know home testing experience was superior in every way - clear, as promised, with human contact when needed.
Response from Better2KnowJan 27, 2021
Thank you Esta, we were pleased to help you
HEATHER JANE L.
Great experience, professional, patient service. Nothing is any trouble. Really simplfy everything. Would not hesitate to recommend.
Response from Better2KnowJan 26, 2021
Thank you Heather, we were pleased to help you
John S.
Excellent service and Covid travel PCR Certificates always delivered on time for my travels.
Response from Better2KnowJan 26, 2021
Thank you John we were pleased to help you
Penny B.
If I could give minus 5 stars I would. This company promises a turnaround time and doesn't deliver. I got my test results way after I arrived in the US. My husband's were at the lab and he got after our travel date. They refuse to refund. We had to pay another company at the last minute to do our CV test.
Response from Better2KnowJan 26, 2021
Dear Penny, I am sorry you were disappointed. It does sound like the issue was with the post and not with us. We do always suggest to use a courier if your sample is urgent. We will investigate this.
Jack G.
Excellent Service. Great communication, helpful staff. Quick turnaround, no complaints. Thanks!
Response from Better2KnowJan 25, 2021
Thank you Jack. We were pleased to help you