Best Use Auto Parts LLCReviews of bestuseautoparts.com

I would not order parts from here. They consistently misled me on shipping dates after I said time was of the essence. The product I had was damaged and no 1 reached out for 10 days to retrieve. Since the damage head was at mechanic shop in was placed in storage. They were supposed to pick up and never did. Today, they called me 7 times in 1 hr after I spoke to them to come pick up the cylinder head. He also threatened me with court action even though I was complying with request. This is a 3rd party so they just order parts from others. Now no one knows anything. I still have part and have been told I will be taken to court as well as action to my credit for a damaged part I tried to return. I have reported this company for bad business practices and filing a complaint about the harrassment.

On December 28, 2022, Best used auto parts hired a contractor to pick up junk vehicles at the property adjacent to my house. The tow truck driver drove down private driveway drove through the ditch cole‘s property damage. My wife had a conversation with the driver and he was told not to use our property when he left he did the same thing used our property causing more damage. I contacted Best used auto parts and they are supposedly at this time working to resolve the issue Which it needs to be fixed prior to that conversation, I contacted best use auto parts in Florida. They assured me they are not responsible for the acts of any contractor they use to haul junk cars. I contacted then the tow truck driver, which we have video he is assuring me there’s no property damage which clearly there is and he is also not responsible , hopefully best used auto parts gets this resolved. I am not responsible for fixing somebody else’s damage to my property after they were trespassing.

Great customer service from the initial call to delivery of the transmission. They followed up with me before shipping, tracking #, during shipping and after delivery. It took a couple of weeks for the whole process and great experience!

This is the soonest company I have ever dealt with.i had the supposed to be a good motor put in and it was bad.i incurred 1400 dollars in labor which was guaranteed for 4 years parts and labor,unlimited mileage guarantee. And 30 day refund.it took them over 3 weeks to ship my motor.shipped it to the wrong g place and had to stay on them about it.i have tried to call Michael James several times to get my labor money back.all.i ever get is the voice mail and will not return my phone messages or texts.thank God for Mike in Denver Colorado who is refunding my motor price.thatis who they got there engine but he has been excellent wit helping me and also trying g to get in touch with these people but they won't answer the phone for him either.dont buy from these guys especially Micheal James.

I purchased an engine from best use auto parts, I spoke with BEN he is the one who helped me a lot till I receive the motor. When I receive this motor it was so clean and in good condition I was very happy with the service of BEN. I really appreciate there hard work and sending me the motor which I was looking for Thank you so much for your help BEN.....

I purchased a transmission for a 2012 ford focus. The transmission arrived in a timely matter. The transmission was put in by a garage and was determined to be no good. I was worried because I didn’t look at the reviews before I purchased it. My next dealings with the company was with Tom. Tom apologized and offered another transmission or a refund. I opted on another transmission. Tom had it shipped in a timely matter. Ford motor company put the transmission in and it was good. Thank you Tom for all of your help! The reason for 4 stars is because I had labor bill for installation twice.

Do not order your parts from these guys. All they do is go to a website called Car-part.com and look up used parts from salvage yards and have them shipped to you. You pay double for the part. ((Reply to the business, I am not a competitor.)) Give me the address of 2 of your "warehouses" across the country and I will remove this review. All you guys do is go to CAR-PART.COM and buy parts from salvage yards and broker them. YOU SIR, ARE A FRAUD AND A BAD LIAR.

I just wanted to take a minute to rate my recent experience at Best Use Auto Parts. As you can see I gave it 5 stars. This was a very smooth process from beginning to end. More specifically I would like to give high praise to my salesman Carlos. Not only was he extremely genuine and a gentleman to boot, but also a true professional. Friendly and effective support department. I've placed the order fast, no unnecessary stuff or long procedures. Received my part on time, in good condition, and a good fit. Couldn't have been better. Grateful! Regards TJ