Best Use Auto Parts LLCReviews of bestuseautoparts.com

4.4346 reviews
Auto Parts & Wheels
7655 Sunset Hwy, Mercer Island, Washington

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Best Use Auto Parts LLC

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About Best Use Auto Parts

Being Nationwide Dealers for Automobile Industry Over 11 years We, as a Business have Successfully delivered high-end Quality Products at Affordable Prices With unlimited inventory to choose from. Over twenty five thousand+ Happy Customers. The team at Best Use Auto Parts knows that every product counts, to make the entire shopping experience rewarding and fun as possible with Big Discounts and ongoing Offers.

Best Use Auto Parts LLC (bestuseautoparts.com) has 346 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: Best Use Auto Parts, bestuseautoparts.com
Website: bestuseautoparts.com
Category: Auto Parts & Wheels
Location: Mercer Island, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 12% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About Best Use Auto Parts

Best Use Auto Parts LLC (bestuseautoparts.com) has 346 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: Best Use Auto Parts, bestuseautoparts.com
Website: bestuseautoparts.com
Category: Auto Parts & Wheels
Location: Mercer Island, Washington
Listed on Five Star Index: 2026

Aristotel C.

Apr 23, 2024

Is not the good American way of doing business. Save yourself.....

I paid on March 25-th $2,100.00 for a 2013 Volvo S80 3.0 l. engine Invoice: BUAP13920. The photo of the odometer they sent me indicated 47,411 miles. I asked for the VIN# and they gave me the photos of the engine and the VIN# YV1902FH8D1211974. When I checked the history of the engine, I found that the car was sold for $600 by Copart in Norh Milwaukee WI on April 1-st 2023 and the odometer was indicating 98,490 miles. They misrepresent the engine, trying to sell me for higher price and refunded me only $ 1850 without selling me anything. They didn't have the engine I paid for. Since that time, they promised me a refund for $250 but never happened. Will be a disservice for the hones people of America not to know about their practice. Is too much stress for me to deal with this kind of people. Keep away from them. If will be zero stars I will give them zero on review. Seeing the reply from Best Use Auto Parts everything they said is only lies. The VIN# they intended to sell me is from a 2013 Volvo S60 with 98,490 miles. This is fraud. I paid for a engine having 30-60k miles and if you Google the VIN# you will find about, the truth that I wrote in the review. I have documentation to prove the whole scam. Is in the emails they sent me. They didn't have the engine I paid for, so they choose to scam and lie about. The proofs are in my Google review for Use Best Auto Parts LLC.

Response from Best Use Auto Parts LLCApr 23, 2024

We apologize for any inconvenience you've experienced. According to our records, you initially placed an order for a (Used) 2011 Volvo 80 Series Engine 3.0L (VIN 90, 4th and 5th digit, B6304T4 engine, turbo), which aligns with the VIN# you provided. We provided mileage information based on this order. However, subsequent to this, you requested an engine from a 2014 Volvo 80 Series specifically, and we informed you that we had one unit in stock with less than 100K miles on it, but it did not fall under the same mileage category. Despite this, you requested to proceed with the order, and we accommodated your request by uninstalling another engine from a 2014 Volvo and shared pictures and VIN# as requested. After fulfilling your request, you later requested to cancel the order. At this point, the order had already been shipped, but we promptly rerouted the shipment and refunded you the money, excluding the shipping cost. It's important to note that we did not withhold the complete shipping amount, and we waived the labor costs associated with uninstalling two engines for you as a gesture of goodwill. We regret any frustration or inconvenience caused and appreciate your understanding. If you have any further concerns or require assistance, please don't hesitate to reach out.

Best Use Auto Parts reviews

346 approved reviews, newest moderated first

Mr R.
May 13, 2024
On top of things and very helpful!
On top of things and very helpful!
Lucky A.
May 7, 2024
The sales team!
The sales team made sure I got the right transmission with the lowest miles and made sure I received it on time, thank you Much!!!!
Riker S.
May 4, 2024
Service was quick and easy Jennifer…
Service was quick and easy Jennifer helped me every step of the way and gave me frequent updates, I will be coming back to this company
Roderick M.
May 3, 2024
They made my experience easy and smooth.
They made my experience easy and smooth.
Teresa G.
May 3, 2024
They were helpful and made sure Brian…
They were helpful and made sure Brian was very helpful
Aristotel C.
Apr 23, 2024
Is not the good American way of doing business. Save yourself.....
I paid on March 25-th $2,100.00 for a 2013 Volvo S80 3.0 l. engine Invoice: BUAP13920. The photo of the odometer they sent me indicated 47,411 miles. I asked for the VIN# and they gave me the photos of the engine and the VIN# YV1902FH8D1211974. When I checked the history of the engine, I found that the car was sold for $600 by Copart in Norh Milwaukee WI on April 1-st 2023 and the odometer was indicating 98,490 miles. They misrepresent the engine, trying to sell me for higher price and refunded me only $ 1850 without selling me anything. They didn't have the engine I paid for. Since that time, they promised me a refund for $250 but never happened. Will be a disservice for the hones people of America not to know about their practice. Is too much stress for me to deal with this kind of people. Keep away from them. If will be zero stars I will give them zero on review. Seeing the reply from Best Use Auto Parts everything they said is only lies. The VIN# they intended to sell me is from a 2013 Volvo S60 with 98,490 miles. This is fraud. I paid for a engine having 30-60k miles and if you Google the VIN# you will find about, the truth that I wrote in the review. I have documentation to prove the whole scam. Is in the emails they sent me. They didn't have the engine I paid for, so they choose to scam and lie about. The proofs are in my Google review for Use Best Auto Parts LLC.
Response from Best Use Auto Parts LLCApr 23, 2024
We apologize for any inconvenience you've experienced. According to our records, you initially placed an order for a (Used) 2011 Volvo 80 Series Engine 3.0L (VIN 90, 4th and 5th digit, B6304T4 engine, turbo), which aligns with the VIN# you provided. We provided mileage information based on this order. However, subsequent to this, you requested an engine from a 2014 Volvo 80 Series specifically, and we informed you that we had one unit in stock with less than 100K miles on it, but it did not fall under the same mileage category. Despite this, you requested to proceed with the order, and we accommodated your request by uninstalling another engine from a 2014 Volvo and shared pictures and VIN# as requested. After fulfilling your request, you later requested to cancel the order. At this point, the order had already been shipped, but we promptly rerouted the shipment and refunded you the money, excluding the shipping cost. It's important to note that we did not withhold the complete shipping amount, and we waived the labor costs associated with uninstalling two engines for you as a gesture of goodwill. We regret any frustration or inconvenience caused and appreciate your understanding. If you have any further concerns or require assistance, please don't hesitate to reach out.
Derek
Apr 22, 2024
Double charged
I paid for an engine through Amazon Pay on 12/18/2023 and was later contacted and told my payment was not received and shipping was on hold. I went to the Pay Pal and paid for it on this site ( $1095 ). When my American Express bill came both charges were on there and they have been either incompetent or criminal in refunding one of the charges. It is now 4/22/2024 Do not do business with these people.
mr Y.
Apr 19, 2024
Service They gave me great service and keept me…
They gave me great service and keept me informed.And made sure I received my transmission.

Best Use Auto Parts LLCReviews of bestuseautoparts.com

About Best Use Auto Parts

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Best Use Auto Parts LLCReviews of bestuseautoparts.com

Best Use Auto Parts reviews

On top of things and very helpful!

The sales team!

Service was quick and easy Jennifer…

They made my experience easy and smooth.

They were helpful and made sure Brian…

Is not the good American way of doing business. Save yourself.....

Double charged

Service They gave me great service and keept me…

About Best Use Auto Parts

About these reviews

More in Auto Parts & Wheels, Washington

Bimmer America LLC

Custom Automotive Detailing

Gear Headz

TriboTEX

Best Use Auto Parts reviews

On top of things and very helpful!

The sales team!

Service was quick and easy Jennifer…

They made my experience easy and smooth.

They were helpful and made sure Brian…

Is not the good American way of doing business. Save yourself.....

Double charged

Service They gave me great service and keept me…