Best Single TravelReviews of bestsingletravel.com

I am stuck in a hotel in Venice Austria with no food no A/C. We have all tried to get ahold Nichole for help in resolving the problem. 2.5 hours with multiple calls, emails and texts, including from our guide. She finally called me and said too bad, that is what I signed up for. Never asked if we are ok from all of getting ill from the breakfast at the previous hotel. Nothing. So unprofessional. I travel over 100 thousand miles a year. Things happen, but you don't say too bad and abandon everyone. I have heat rash now and am flying home 5 days early as I fear it will continue to get worse . Go with any other agency. Save yourself. I am calling the BBB next. Shame on you Nichole. Please get your story straight. Someone else was too tired to move after a 14 hour day at that point and it would have taken another w hours to move. ALL of us are unhappy and can prove you changed the trip details. You should check the hotels before you put someone there, not just their website that is inaccurate currently. I am choosing to leave because it keeps getting worse . Not interested in a sub standard vacation . Wish I had read the yelp reviews before I booked this. 😪

Did St Augustine, Niagara Falls and Banff all in one yr. Tourism was already open after COVID. All 3 were the same tour guide. She claims to have 9 yrs experience, but it was so disorganized, not on schedule and was very in-your-face about being social with the group. Took candid, horrid pictures and shared them with the group. And will ask how come you weren't smiling on this photo... okay...Got everyone's email address, phone numbers and d.o.b. on a pc of paper and asked everyone to verify your private info for everyone to see. Not doing them again! When i made complaints to Sheryl, the owner, her response was, she'll remove me from the email list. (LOL)

I just returned from a 10 day 9 port cruise offered through Best Single Travel. The trip/ports were wonderful and the people I met were great. The praise stops there. Three days prior to leaving the US, we received our final itinerary which was vague enough to allow for last minute changes. Most ports were unguided walking tours. Ultimately the promised private locally guided tours were primarily hop on/hop off busses, local or taxi transportation, and a lot of walking....including a few 30 minute walks to meet our local 2-3 hour walking tour guide. One guided tour was in fact a free chamber of commerce tour with 40 others from our ship. (The tour/guide was great, however we paid for private tours...where did that money go?). Myself and most of the others on this trip were actually traveling on credit from prior covid cancelations....it certainly felt like we got the cheap tours because the money was already spent....However, based on other reviews (on other sites), it seems that wasn't the case, but rather how this company operates. NCL is an awsome cruise line that caters to solo travelers....so next time, book solo and take part in the ships excursions!

Disgusting. Beware of this company. False advertising. They advertised a cabin on a cruise with “only 4 cabins left” “best price guarantee” and listed the cabin prices. I booked a cabin at what I assumed was a sale price. A few days later they stated the cabin was actually twice the price and I had to pay double or find a different tour. I have been advised that this is a classic Bait and Switch scam. I feel swindled and very annoyed. Apparently they “made a mistake” but there was no decency involved, just a demand for double or nothing. I reached out over WhatsApp and the company representative was so rude! Honestly do not book with them. They’re either scammers or incompetent and when something needs sorting, oh I tell you what, they are so rude to their customer. I’ll never consider travel with this company.

I took a trip to Bali with Best Single Travel in January 2020. It was my first trip with the company and I was very satisfied. I was extremely worried when I missed my connecting flight in Dubai and was 14 hours late meeting up with the rest of the group, but a quick call to the local guide and I was still picked up at the airport and brought to the hotel where I met up with my fellow travelers. There were a few places on the itinerary that I would have preferred to skip, but I had enough free time to take myself to a couple of other places that I wanted to see but weren't on the itinerary. I would gladly travel with Best Single Travel again. Indeed, I had registered for 2 trips back to back that had to be altered due to the pandemic and when I decided that I didn't want to deal with the changes, my deposit was cheerfully and rapidly refunded. As far as roommates go, mine was fine, very consider about sharing the space, but like with all people, I imagine it is hit or miss.

The woman who runs this company has no idea what she's doing. She assigned a young girl who had never traveled before to be the leader of our group. She's cursed in communication. She's said on the phone, I can't work on that now, I'm eating my Chinese food delivery. You want a professionally run trip? You want a bit of class and finesse? Stay clear of this company. It's the absolute bottom of the barrel. It is so funny that the owner of the company replied that my post is FAKE. No! It's not fake. It's a real post and it states the facts. Using a term like FAKE post tells you a lot about her. You don't like something, therefore it's FAKE! The shame is that a woman like the owner of this company can post trips, take other people's money and not have the faintest idea what she's doing! She can claim my post is not authentic if it suits her. But, believe me, it is extremely authentic. ______ Stating facts is a rant? Denial is the easy way out. Denial and capitalizing fake. Facts are facts, no matter how much one tries to deny it. You can edit your post to include more denials. But the facts remain as stated above.

I wen to Europe in July 2019 with this group. LOTS of excursions and site seeing, plenty of free time to do your own thing of shopping or relaxing. Yes we had one hotel with no air conditioning during the heat wave but that’s to be expected in a hotel a few hundred years old. They supplied us with fans and with the window open it was quite comfortable.Roommates can be hit or miss. It’s one thing to have the TV on while sleeping as long as it’s not against the others beliefs but just for background noise. Also when sharing a room, people have to remember you are sharing counter space etc and not hog everything. It’s hard enough to live with people you know well, but total strangers need to sit and make decisions on things before the trip. I don’t blame the company though for a bad roomie. Some people lie about what they are really like. When traveling overseas, just remember things ARE different. Don’t be some spoiled American that hates the differences. If you can’t accept that things can be different in other countries, then don’t go. Our tour leader made sure everyone got to see what they wanted to see and had a good time. Can’t wait to go again.

I signed up for a tour of Great Britain, over a year in advance. I put my down payment in June 2018 and the tour started July 2019. I still have the email receipt. I went with the roommate option under the knowledge that the company had ample time to find me a suitable roommate. I mean why ask the roommate questions, if you are going to ignore them? I am a non-drinker, that watches TV to go to sleep and I snore. You roomed me with an alcoholic racist that would get drunk every night and go into racist rants about how she hated Muslims and they were ruining the planet, London is a shithole because of the Muslims and then she went on to rant that Baltimore is a shithole because of the ****ger Elijah Cummings. She would wake me up every time I snored. Which is all the time. So I was getting no sleep thanks to this roommate setup. I was suppose to have a roommate but the company messed up because my original had paid to have her own room and this hot mess of person was suppose to room with the "tour leader". Either the company put me with an incompatible roommate (knowingly) so the "tour leader" could have her own room or the "tour leader" did on her own. Which one, I don't know. The tour was very, very disorganized. The so-called "tour leader" had no idea what she was doing. First, there were major problems getting to the first hotel from the airport. The drivers didn't wait for delayed flights, a driver was suppose to pick up multiple people but didn't wait for them. All the while the tour leader checked-in her room, while the other paying customers didn't have their rooms yet and went out on the town in London. She didn't wait at the hotel for the other customers not did she make sure everyone had a ride. The "tour leader" never knew where we were going, she never called ahead to the hotels or restaurants, or tours to let them know that we were coming. Our hotel in York didn't have air-conditioning, and the hotel stated that they reported it to the company that there was no ac, in July during a heat wave. And what did our "tour leader" do, checked herself into a different hotel. WOW!!!!! Great leadership there, a majority of the time another paying customer would have to take charge and make decisions because our "tour leader" was only there for a free vacation. This tour was so poorly organized it's pathetic. The only thing worst organized than this tour was the CIA's Bay of Pigs Operation. I could on and if anyone wants everything that went wrong, just leave a reply because I'm tired of typing. One last thing, getting in contact with the company and the "tour leader" was non-existent. I attempted to call the company about a month prior, left a voice mail and my number on the website...crickets. I finally emailed them and it took three days to get back to me. The "tour leader" sent her number in an email and said to call with questions, I called left a very detailed voicemail...again crickets. If I am going to go overseas in a foreign land, I need to know that I am doing business with a company that will ensure that I don't get lost, will know what to do if I get hurt, or knows what to do in-case of an emergency and this company id not it. I am fully confident that if something happened to one of the older people on this tour that our sorry "tour leader" would not know what to do and the paying customer would be left. In fact, on the morning that every body was leaving for the airport, she even said that she got them to the hotel and that all she cares about. Single people find somewhere else to get a good vacations, the hotels were worth what we paid and we didn't get to go to half of the sites that the website stated. This place is the worst.