Denise
Don't use them
We used this company 5 years ago and had a great experience. This time not so much. I reached out and asked since I was a returning customer can I get a discount. I was told if I reviewed them before placing the order I would get a 10% discount. So I did. I needed the towels by August 15. I reached out on August 10 to confirm they would be here by then. I was told they would be a day or so late. I received them on August 20. I ordered 200 towels and and 80 of them were not printed correctly. Some letters very faint and faded. I reached out by phone and was told to send pictures via email. I have since emailed twice and left two messages and have got no response. I had to reach out to my credit card company to have the charges reversed. I cannot get towels before my event so I had to come up with another favor. UPDATE: I just read their response. My proof did not say they were distressed. I did go back and read the fine print and it did say it there. My only response to that was 5 years ago I got 230 perfect towels. Why this time were 120 perfect and 80 you could barely read some of the words.
Response from bestpricefavors.comAug 28, 2026
Thank you for being a returning customer and for sharing your feedback. We apologize that your recent order had print issues. We want to clarify that these cotton towels feature a "distressed" print since it's a porous, fibrous material - this is noted on your product page and also explained in proof message that you approved. But we understand how it could be misinterpreted. We sincerely apologize for the communication gap you experienced when trying to reach our team. We are actively reviewing our email and phone logs to ensure this delay in response doesn’t happen again. Thank you for helping us improve.