bestoutdor.comReviews of bestoutdor.com

Good service

I ordered a product from the site. The item displayed no model or any sort of product identification other than a description. (Example: Tv Stand). It was shipped quickly, the box arrived with no pictures of what was inside only a bar code on it. Excited it was here the box was opened and parts sorted. Then to find out it’s not what I ordered. Try to call the company, forget-it. I got ahold of the fulfillment center who was able to help me. Come to find out what I ordered was no longer available and the company sent the fulfillment center a product number of what they thought was a good substitute. Wrong. Now I have to send it back. Grrrr. Maybe reach out before doing that and i would have cancelled the order.

Nice unit. Pretty quiet and cold

Never got my package. Not getting a response back investigating FedEx tracking. Very disappointed

Factory defective product. I just wrote your team fifth communication. I still don't have my return label so that I can claim my full refund. Focus on solutions for your return process. If u had that I would buy again from you. Assembly of outdoor patio chairs. Screw holes don't align.

Exactly as we expected.Fit perfectly,warms and beautiful flames.

Excellent customer service, leg was defective, just sent a pic to them and they are replacing it for me. I

Good product and customer service