Best of Hawaii is your one stop shop for all the best deals & discounts on Hawaii activities. We picked the best deals on Hawaii tours & activities. Best of Hawaii provide you safe & easy booking and free vacation planning service to help you save money...
bestof-hawaii (bestof-hawaii.com) has 586 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Alex M.
I cancelled my helicopter tour that I booked through these guys in May and they never refunded me for $660!! I have left voice messages and sent numerous emails but the email on their website is no longer active and nobody ever answers the phone. It is now August and I still have yet to get my refund. This company is scamming people for their money
Michael S.
Caution!! Be aware that if you have to change (reduce) the number of guests on your activity reservation your likely to NOT get a refund. I had to cancel (on the same day of booking) one of four quests for an activity and the agent approved the cancellation. I was told I would get a credit on my CCard. Never happened even after several inquiries - and No response!
Barry J.
. I had to cancel my booking in March I even had a rep. from the company call me and he assured me that I would receive my refund in 10-14 days. What a joke DO NOT BOOK ANY-THING with this mob. As far as I am concerned they are day-light robbers, and should be shut down permanently.
Nathalie
I am trying to get in contact with your company for weeks now. By phone/mail/messenger/chat on your website/... No respons what so ever. You cancelled our luau due to the covid pandemic, I understand that, but we paid for it, about 305 dollars, so we expect a refund. When will we receive that? It's not a good service, when you don't even reply to all my mails! 😠 Our ordernumber RR7JA1N
Joseph E.
I’m hoping by writing this review that even if one person does not book after they have read this, then I’ll be totally satisfied. We booked a tour in February 2020 for a tour in May 2020 to Kualoa Ranch. Due to the coronavirus this tour was cancelled by the operator and to this day 8th June this company has failed to refund or answer our numerous emails and do not respond to our phone calls. They do have a responsibility to refund their customers and by reading reviews here and elsewhere, obviously they should not have your business and I hope you take this into consideration and book elsewhere. Companies like this should be out of business!
David F.
I have left several voice messages and emails with Best of Hawaii with no response to my question. I canceled a trip about a month prior to the reservation and have yet to receive any information on when I would get my refund. The website clearly states reservations can be canceled only 48 hours prior to the reservation so I don’t understand why I have not received a refund.
Brandon P.
Enjoyed the ride. A bit pricey when multiple are using 1 ATV. Maybe reduce rate for the 3rd/4th passenger.
Paige
Professional and knowledgeable crew. Had a great time and would definitely book with them again next time I’m in Waikiki!
