BestierReviews of bestier.net

Response from BestierJul 20, 2022

So sorry for the inconvenience. Due to the surge in orders that caused our workers in the U.S. warehouse to miss the shipment for your one of the order. We had arranged the shipment for you on June 18, and the package is on the way now. If you have any problems, please feel free to contact us. Thanks for your understanding.

Response from BestierJun 27, 2022

Hello, So sorry for the bad experience. Our customer service team misunderstood you before and is so happy that it has been solved now. We are sincerely sorry for the inconvenience caused by the defective parts. And we are constantly strengthening our packaging to resist the violence of courier transport. Thank you for being so understanding!

Response from BestierMay 6, 2022

Hi Alex, Sorry for the inconvenience may cause to you. We have explained many times to you that this desktop have some lighter colored lines going across the grain of the surface, our designer did it on purpose to make the wood look more real. It is not a scratch. This is the special design to be different from other brands. And for the problem with your back, we are sorry to hear that, you said the desk is too tall to you, we think maybe you can change the height of your chair to match it. We have sent email to you to help solve your problems, please pay attention to your email box. Thanks for your understanding!

Response from BestierApr 21, 2022

So sorry for the inconvenience. About the return shipping fee, customers need to pay the shipping cost for return if it’s not product problem. We will pay the shipping cost if it’s product problem. Here is Bestier return policies: https://bestier.net/pages/return-and-refund-policy Thanks for your understanding.

Response from BestierMar 25, 2022

Hi, So sorry to hear that. Is there anything I can do for you? Thanks for giving us the opportunity!

Response from BestierMar 24, 2022

Hi Koko, Don't worry, we already resend a new package to you. When the tracking number is ready, I will send your email. Sorry for the inconvenience and thank you for giving us the opportunity to rectify the matter. Sincerely yours Bestier Customer Service Team

Response from BestierMar 24, 2022

Hi Annette, Sorry for the bad experience. Could you please tell me what part you are missing? I will help you. I already contact you via email. Sorry again for the inconvenience and thank you for giving us the opportunity to rectify the matter.

Response from BestierMar 24, 2022

Hi Nathan, So sorry for the inconvenience. We have already processed the refund for you. Thank you again for your understanding and continuous support.