JEAN B.
Bully Sticks - still waiting for my order
I have been a customer of BestBullySticks.com for many years. My experience with them in the past has been great. I ordered my bully sticks and I would receive them in my P. O. Box about 4 days later. By the way, they charge your credit card immediately. I'm not sure whether they have a new owner or what has happened. I've been told they moved to a different warehouse, but when I ordered over a month ago they kept telling me that my order would be shipped right away when I called. I called a couple of times in a two week period and was told the same thing. I never received my order so I told them to cancel my order and refund my money, which they did. I waited about 2 weeks, thought my experience would be different but so far now it's been over a week and still no bully sticks and they keep telling me that UPS is delivering it soon, but I have a P. O. Box. They told me they gave my personal address to UPS but I have not seen any change when I look at the UPS tracking of the package. Still says the wrong city and looks like it hasn't moved. So if I don't get my order on the current date that it says it is to be delivered to me I will again cancel my order with them and ask for my money back and probably I am done ordering with them. Too bad because their bully sticks are great, but they don't seem to know what they are doing.