PENNY S.
Horrible customer service.
I think the product is great, but recently had an Amazon order with a metal hook in the bag. Contacted them and just wanted a replacement. They said they would send one, then a few days later suddenly said they couldn't because Amazon delivered them. Well, Amazon didn't package them. Honestly, I would have expected them to offer more but just wanted a replacement. They have lost a great customer, and all the people I recommended.