BersigarwatchesReviews of bersigarwatches.com

Scammers, they advertised the watch has a SUPER LUMINOVA on hands, but was just painted with some cheap paint, that does not glow in the dark...Also should have a Seiko movement, I don't believe so, after they lie about the SUPER LUMINOVA... Avoid this company at all cost... Now the refuse to honor their 30 days return policy ... The model is Bersigar Luxaura 1682x1

I ordered a Luxury 1662 from Bersigar watches and paid the fee of $171.00 on May 7, 2025 and on May 12th I received a message from DHL stating that I would have to pay a custom's fee of 225.31 or the product would be shipped back to the company. I knew nothing about such a fee when I purchased the watch so I called Bersigar - with no answer so I left a message. I suspected the note from DHL was a scam but I contacted them too. No change from them either except for a letter in German saying thanks for sending the information I suspected was a scam. Since then I have called Bersigar 3 times more with no response whatsoever. I have also emailed them 3 times and again no response. I have no watch and am out $171.00 for which I have requested a full refund. No response. I am beginning to think this entire company is a scam.

I ordered and paid on 4-28-25.i received an email notifying me that “Shop” would have my tracking info. When I checked delivery was scheduled on 5-6/5-7-25 though DHL and the watch was at the DHL Facility in Dubai. Yesterday (5-6-25) I was notified the watch was returned to the sender without explanation. This was a gift for someone that I was planing to deliver this Friday at his birthday party. This is unacceptable and I still don’t have a response from the company regarding how they are going to get me the watch by Friday. This is far from over. I am a journalist and will spread the story (blister them) on Friday, absent an acceptable solution.

Watch was gaining 3 minutes a day. No response from complaints. Then after a week the bracelet came apart. Still no reply from complaints Shocking product no value poor quality

Ordered a watch it came but the dial colour was completely off. Not what was advertised on the website or as described. I spent a couple of weeks on WhatsApp and calling the support numbers on the website, sometimes getting a response, other times being left for days. My questions were being avoided and they were starting conversations over by replying 'Hi' to my messages. Terrible customer service. I managed to finally get them to pick the watch up and ship it back. I waited a little over a week for a refund but they took £19 off me for shipping it back to them in Dubai. Even though the product wasn't as described. I am currently waiting on a reply as usual. AVOID THEM. Update: refusing to give me back the £19. So no watch because it wasn't as described and now I'm down £19. AVOID these SCAMMERS.

Received watch but it gains over 5 minutes a day. Tried to return but customer service is very poor. No response. Very disappointed.

My watch doesn’t work and I have tried multiple times to get someone to let me know how to return it. I contacted you all immediately and someone finally got back to me on WhatsApp on March 6th and had me to submit a pic of the watch and a video of me shaking it and it not running. They said DHL would pick it up the watch the next day and they never came. After that I was ghosted by you all every time I tried to contact you. I really would like to exchange the watch, so if someone could let me know how to do this, I would really appreciate it.

Don't know what country I bought from . Don't know I have to pay taxes , duty in order to receive my order .