Shari's BerriesReviews of berries.com

I would give a zero if I could. Ordered over week before mothers day. Had 3 items, 2 were delivered. Called several times to verify that the remaining one would be delivered. Was told had up to 8pm to deliver. 8PM???? On mothers day. That is Mothers night. Well, it never came and called yet again and was just offered an apology, nothing more. Could not talk to anyone else besides the foreign woman who answered. Not one could speak fluent English. Complete disappointment!! Now my daughter has her first mother's day without the gift I purchased. For such a large corporation, you would think they would have it together better than this. I don't care if it's the busiest holiday for them, it's not the first year they delivered.

I would leave -zero stars if I could I ordered somethings for my mother for mother's day. Paid extra to have delivers on May 9th. NOTHING came. No emails no calls no nothing. I called them and rhe 1st person couldn't find my account (but the automated system did in the beginning) so she just hung up on me instead or trying to figure it all out. The 2nd person was much friendlier and looked it up and found it and put me on hold and came back and said it was still being REVIEWED!! REALLY?? It's been over a week since I've ordered the things.. 1st time using them and LAST TIME using them. What a horrible place. I canceled my order and will have to figure something else out for my Mother.. ITS PATHETIC DONT USE THEM.. and just a FYI they are same people who do 1-800- Flowers if that tells ya anything about ordering from them either

I received my mother's day gift today from my daughter. The flowers were wilted and slimy while the strawberries were mushy and almost tasted sour and needed to be spit out. I did not want a replacement of the same so I requested a refund to my daughter. Boy was I surprised to learn the small batch of almost dead flowers and the mushy strawberries were over $100. How sad for my girl's $ being spent on such a low quality product. BEWARE: THE PRICE IS VERY HIGH FOR THE LOW QUALITY RECEIVED.

I ordered my berries for Mothers Day for my mom back in April. They never sent them and when I contacted them they only offered to redeliver at no cost to me. I mentioned I already paid for that so how is that compensation?! My mother now thinks we forgot her. They did not even attempt to offer a % off my next order. Nothing. They just stopped communicating with me and disconnected. And I was calm and polite. DO NOT ORDER!

Ordered 3 boxes of 12 chocolate covered strawberries to be delivered on to the same location on the same day. They only delivered 1 of 3 boxes. Called customer service they reordered the strawberries for the next day. The next day only got 1 more box. So 2 of 3 now. Called customer serves and asked for a refund on the 3rd box since it was past the birthday I needed it for. Terrible.

I really waited to give a zero. They screwed up my mother's day order. I leave the hose for 10 minutes to drive to the corner store to get a pack of cigarettes and miss my order. They usually just leave it. When did this start. I don't believe they even came by. I can't find them on any of my security cameras. I was not notified at all. I found that they missed me when I went back to my conformation email. Very unprofessional and very expensive. Do not rely on these people to deliver high priced crap for you. You may as well find someone locally. That's who is doing it anyway. They are charging you to get you something you can get locally for half the price. Now I have to get out on Mother's day to find a gift when I ordered this April 27th.

Very disappointed. We have purchased several times our the years and watched the quality decline. Recently receive a dozen drizzled berries as a gift from our daughter. We found the berries extremely small, old chocolate falling from the berries and mold on 8 out of 12. Berries were inedible. Sherri berries refunded the original cost but did not send a replacement as one would expect. Sherri’s berries has lost multiple customers, friends and family, who previously utilized them as a gift giving option.

I am super picky about delivery services. I would like to share that the chocolate covered strawberries that I sent to my daughter‘s office exceeded my expectations. The strawberries were well packed on ice, the strawberries were sweet and the chocolate was delicious. The box was beautiful. More importantly, I was able to track them and they arrived before 3pm. I am totally satisfied and will use Shari’s Berries again!