Shari's BerriesReviews of berries.com

They don’t meet delivery commitments which ruins the surprise for special occasions. Back to Ediable arrangements where I can track delivery and they meet their commitments

If I could give zero stars, I would! My 12-year-old daughter saved up her allowance to surprise me and her sibling with a fruit arrangement for Valentine’s Day. She was so excited and even spoke with an agent who GUARANTEED it would be delivered on time. Guess what? It NEVER arrived! We reached out early in the day and were told to wait until 8 PM. Still nothing. When we called again, they casually told us it would come tomorrow! Seriously?! Not only did they fail to deliver the gift, but they also RUINED our Valentine’s Day plans because we had to stay home waiting for something that never showed up. This company has ZERO reliability, NO accountability, and absolutely NO respect for their customers. They took my daughter’s hard-earned money and gave her nothing but disappointment in return. Shame on them! Avoid at all costs!

I would give them a zero but that was not an option. I ordered with plenty of time for delivery. They delivered on a Friday to a business at 4.00 PM. It was a doctor's office no less. I imagine they will find them rotten on Monday. I will never use them again. They SUCK

Waste of money. I ordered strawberries for my daughter's birthday and they were guaranteed to be here on the 13th and did not arrive. They just showed up with one missing and one that looks terrible. Will not order from this place again.

Do not order from here payed $130 for some horrible chocolate strawberries and messed up flowers for my wife on valentines. Their customer service is even worse! Worst experience I’ve had!

The order I placed wasn't delivered as promised . Then Sharris Berries customer service refused to help.This isn't the first time I've had problems with them. But you can bet it will be the last. They have the worst customer service around.

I ordered a dozen of Belgian dark and milk chocolate covered strawberries for my husband for Valentine’s Day. They were delivered on time and had exceptional packaging to keep them fresh and from damaging. The strawberries were huge and sweet and the chocolate covering them was delicious. I will definitely buy again. The shipping cost was expensive but well worth it.

Ordered strawberries and cake pops for my girlfriend for Valentine’s Day. Half of the order was delivered. Contacted customer service through chat. The virtual assistance is very frustrating. Once an agent finally responded, there were long delays between chat responses. This wasted over an hour of my time. I was told by the agent that I would have the order set up for redelivery and get a $15 savings pass sent via email to remedy the inconvenience. I never received an email. I contacted customer service again via chat only to have to go through the virtual assistant debacle again. Once I was able to chat with an agent, I had to explain the situation again only to find out that the agent did not follow through with what was promised. The best that they could do was to give me a partial refund as the redelivery was not available at my zip code. I don’t have any confidence that a refund will ever happen, but we will see.