Jill
Super fast shipping and packed well. Thanks!!!
I got an email notifying me when an out of stock item was available. I ordered it that day and it was shipped that day. I received it two days later. Thanks!!!
Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy?We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale.That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next.We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.
Ben's Cycle (benscycle.com) has 763 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Jill
I got an email notifying me when an out of stock item was available. I ordered it that day and it was shipped that day. I received it two days later. Thanks!!!
Customer K.
Exactly as ordered in original packaging and it was delivered very fast!
Mark
They had Gatorskin Hardshells in 27 inch size. Got them in 2 or 3 days without paying for premium shipping. When I saw on my receipt that I had indicated in-store pickup, it was easily corrected with a phone call.
Alasdair
Found the products I wanted, ordered them and they shipped the same day! Could I ask for more?
Customer
I've shopped at Ben's for years now. They're the closest thing I've seen to a LBS online. Friendly and knowledgeable services, good stock, good prices. Recommended.
Jeff V.
The staff at Ben's Cycle are very friendly and knowledgeable! They have really great new and used bikes, bike parts/accessories, and clothing. They are my go-to place for all my biking needs!
Customer
Item was received promptly and well packaged.
kevin
I've been buying from Ben's Cycle for some time now, and I've always gotten the best price and if there was any questions they would respond quickly and help me with anything.