Joseph K.
They Will Take Your Money and Ghost You
They Will Take Your Money and Ghost You Let me save you some pain: never, ever buy tickets through Beneplace. I made the mistake of purchasing Worlds of Fun tickets from them and accidentally selected the wrong date. I reached out to Beneplace to fix it immediately, but all I've gotten was months of auto-replies and zero real help. Out of desperation, I contacted Worlds of Fun directly. They were great and refunded the tickets... but here's the catch: the refund went back to Beneplace, not me. Now, Beneplace has my money and refuses to give it back. I've provided proof, followed up countless times, and they still won't do the right thing. Beneplace's customer service is nonexistent, and their shady practices make them a nightmare to deal with. Save yourself the hassle and use literally anyone else.
Response from beneplace.comJan 9, 2025
Hello Joseph, I’m so sorry to hear about your frustrating experience—that sounds incredibly disappointing, and we understand how upsetting this must be. We sincerely want to make this right for you. Could you please provide your order number or any other relevant details? This will allow us to investigate the issue further and work toward a resolution as quickly as possible. Thank you for bringing this to our attention, and we appreciate your patience while we look into this for you.