beneplace.comReviews of beneplace.com

2.9326 reviews
Activities & Tours
8517 Southpark Cir #140, Orlando, Florida

beneplace.com

About beneplace.com

For over three decades, we’ve partnered with businesses across the globe, serving as a constant source of support for HR professionals by building meaningful packages for their employees.

beneplace.com (beneplace.com) has 326 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.

Website: beneplace.com
Category: Activities & Tours
Location: Orlando, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

beneplace.com reviews

Showing 31 reviews with 2 stars · Clear filters

Joannie M.
Jul 10, 2025
SLOW and times out
SLOW and times out
Response from beneplace.comJul 29, 2025
Please call us if you are having issues booking online and one of our specialized agents can easily assist you over the phone.
J L.
Jun 19, 2025
i dont like the process/fees to make…
i dont like the process/fees to make changes/cancelations, due to being made to pay upfront for reservations. if you cant make changes, we shouldnt be charged to cancel & redo reservation.
Response from beneplace.comJun 29, 2025
We apologize but we do not control the cancellation policies on items and hotels. Please make sure you are buying the correct hotel or rental if you need to possibly make any future changes.
Ken M.
Jan 18, 2025
Wrong email can’t confirm to redeem rewards
You send me email saying I hav 314 point so on check out I try to redeem but the email address you send the confirmation code to is wrong. I checked my profile and it’s correct plus’s you had already sent email to me notifying me of points.. program seems to be a scam.
Response from beneplace.comJan 20, 2025
I'm truly sorry to hear about your experience. We understand how frustrating this can be, and we would be more than happy to help you resolve the issue. Please reach out to us with your order number so we can take a closer look.
ev
Jan 1, 2025
dining dollars was misleading
dining dollars was misleading, I thought we can use it in restaurants in and around the universal studies, but all of them were telling me no, or that they are basically telling me it is sort of a scam. just give us the discount on the ticket fee, rather than dining voucher that does not work!
Response from beneplace.comJan 2, 2025
Thank you for sharing your feedback about the dining dollars experience. We’re truly sorry to hear about the confusion and frustration you encountered while trying to use the voucher. To clarify, the instructions for redeeming dining dollars and the list of participating restaurants are provided on the voucher itself. These details are meant to help ensure you know exactly where and how the voucher can be used. We understand how disappointing it must have been if this wasn’t clear at the time of your visit. Your input is invaluable, and we’ll work to make these instructions even more visible and straightforward to avoid any similar experiences in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better next time. Best regards,
Frances R.
Aug 13, 2024
Deceitful
I have never had much luck with getting best deals on Beneplace. Today I was happy to purchase my Disneyland 3 day park hopper tickets with Lightning Lane Multi Pass for a good deal. As soon as I received my ticket by email and went to make my theme park reservation I learned that my tickets expired on September 26 which is just over a month away and our vacation is planned for November 15-18, 2024. Now I am going through hoops on the phone trying to get it changed and of course it will cost me an additional $377.74. I should have just booked directly through Disneyland.
Response from beneplace.comAug 15, 2024
We would be happy to look into your concern. Please contact us and we will gladly assist further.
Karyn W.
Jul 23, 2024
My work (Kaiser Permanente) endorses…
My work (Kaiser Permanente) endorses this site for car rentals. This is the 2nd time I have placed a request for a car rental. The first request was declined 24 hours after I placed it- no reason given.
Response from beneplace.comJul 26, 2024
We are happy to look into your concern. Please contact us for further review of your case. Thank you.
Ed
Apr 14, 2024
disappointing price disclosure
Very disappointed to get this message after finalizing the transaction: An additional resort fee of $24.74 will be added to the nightly room rate and charged at the hotel. Why this information was not provided before booking the hotel, and why it is not included in the total price, seems like a dishonest business practice!
Response from beneplace.comApr 14, 2024
As advised in our terms of sale that is agreed upon, we are not held responsible for any fees the hotel may charge. The guest will have to pay for any resort or parking fees they may charge. However, please provide an order number and we will investigate the hotel for the guest.
Richard
Mar 7, 2024
Didn't have cars available
Disappointing to find out that the reservation was set and then got a call from the location saying they didn't have any cars available and had to cancel my reservation.
Response from beneplace.comMar 11, 2024
This is not an experience we want for any of our customers. Please contact us your order number so we can explore all resolution options.

beneplace.comReviews of beneplace.com

About beneplace.com

About these reviews

More in Activities & Tours, Florida

Kuoda Travel

Always Croatia

Art In Voyage

Airtripmasters

beneplace.comReviews of beneplace.com

beneplace.com reviews

SLOW and times out

i dont like the process/fees to make…

Wrong email can’t confirm to redeem rewards

dining dollars was misleading

Deceitful

My work (Kaiser Permanente) endorses…

disappointing price disclosure

Didn't have cars available

About beneplace.com

About these reviews

More in Activities & Tours, Florida

Kuoda Travel

Always Croatia

Art In Voyage

Airtripmasters

beneplace.com reviews

SLOW and times out

i dont like the process/fees to make…

Wrong email can’t confirm to redeem rewards

dining dollars was misleading

Deceitful

My work (Kaiser Permanente) endorses…

disappointing price disclosure

Didn't have cars available