beneplace.comReviews of beneplace.com

If I could give zero starts I would. Awful experience. For some reason, they showed a wrong email address. Told me I made it, I did not and they will not correct it. Order Dear JUDY, Thank you for your recent Microsoft Office Home & Business 2021 order. Please note: Adobe Reader is required in order to print your tickets. If you do not have Adobe Reader please click here to install. Order Summary Beneplace Order Number: 31961827 I spoke with Raf on 7/13, he gave me a ref of 6629239. I got your message, however there is no reply to email. More zeros...

The total quote is misleading and I actually could have booked the same hotel cheaper on Southwest. The total did not include the taxes and fees until check out.

Horrible experience: I booked a hotel room and received an order confirmation; also the payment was taken from my account. Thinking, everything worked, I arrived at the hotel. At the check-in, I was told that the booking never arrived in their system and that I was should have received an additional confirmation if it would have worked. I called beneplace to get an alternative hotel room; but they were not able to organize anything. After an hour of also talking to a supervisor, I decided to search for another room on my own. Due to a national holiday, the next free room I could find was a 20 min Uber ride away and more expensive. In total, I had additional expenses of about 80 $ and lost three hours. Finally, they did not even refund me the additional expenses not to mention a compensation of the inconvenience. All I got was the announcement of getting a 50 $ promotional voucher, usable for only up to 50% of the billing amount and only in few restaurants in my town. But not even this did arrive - I just received a 25 $ voucher and a notice that they closed the case and would not receive any answers to my mails. To summarize: The offers seem attractive, but it is not worth the risk and annoyance. Unfortunately, as a German, I have too little knowledge about the American legal system; yet, I am still thinking about taking legal action since this is not acceptable at all.

Purchased tickets for a Ziplining activity while on my vacation. Tickets said they were not date/time specific. Upon purchasing I got an email to book a reservation for a date/time from the company who does the activity, and they were fully booked for every date/time during my vacation, the company told me Beneplace should have said to check and make sure a reservation was available before purchasing. I requested a refund and they denied because “the tickets are not date/time specific” even though after you purchase you have to choose a specific date/time. I feel like they just scammed me out of $700+ with the wording of what I bought vs what I actually got.

Was trying to buy tickets for a hockey game. They had some parking passes listed as tickets for the actual game, under the same section. I made a mistake buying those and called them to fix the issue. They denied any cooperation. Very disappointed. They should not be listing those under the same section. That is almost fraudulent like online listing! Sure, here's the order numbers: Beneplace Order #: 30941235 Beneplace Order #: 30948463 Hope we can resolve this in a fair manner.

Horribly outsourced site for hotel and flight booking. Price for flight changes as soon as you book or click. Does not allow hotel reservation cancellation even weeks in advance when most travel agents try to accommodate. They even refused to call the hotel if they will provide a refund. The small amount of money saved is not worth the headache. Long wait times for calls especially for flight booking.

Completely scammed and mislead me. I was given one price all the way until I hit purchase, then after I hit purchase I was sent an email saying I was charged $21 more for tax. I understand there needs to be tax but it said my TOTAL was one price. Not ok to add tax AFTER YOU HIT PURCHASE. I saw them respond to a similar post as mine saying all fees are shown before checking out. I have screenshots showing otherwise that I’d love to show somebody if they try to say the same thing to me.

Booked 2 nights hotel stay. But due to covid have to cancel. I cancelled 2 days prior to check in , the lady who i talked to at beneplace said she'll see what she can do, and advised me to wait in 24-72 hrs for a resolution. I was so hopeful that ill get at least a partial refund because per cancellation policy(on my bookings) it says ill be penalized for a night+fees and get a partial refund. After 3 weeks of back and forth calls&emails(headache) they denied my refund. I called lake tahoe resort &per manager i should get a partial refund since i cancelled 2 nights prior to check in and the 3rd party company (beneplace) should issue me the partial refund, (hotel did not collect the funds). I use this booking place thru my work employee discount site,but will never use them again. PLEASe stay away from this company if you dont want to be ripped off. SCAMMEr to the 100% level. Total rip off. Stay away!