BendPakReviews of bendpak.com

Surprisingly I thought ordering direct from the source was the best way to go, but that was far from the truth. Ordered their latest model QuickJack 6000XLT from Kat Ladosky over the phone. She seemed nice but was not responsive when I had issues with the order and wanted a return/refund. The items delivered were damaged and the 2 boxes were busted open. Called Kat several times leaving messages and emails with no response? After the 5th phone call, Kat said they will schedule for FEDEX to come pick it up. That didn't happen till 2 weeks after that phone conversation and had to deal with the 3 big boxes taking up much space in my garage. Really convenient. After Bendpack received the items, they still did not refund the money back to my card. Had to call my credit card company to get the funds back. Pretty damn unethical and irresponsible with their service and way of doing business. Will never order from this company again. Wasted a lot of time and effort to get this item returned with much frustrations. Don't bother buying from this company.

Fast shipping, excellent service. Had a small leak in the hydraulic ram and they promptly sent another one. The lift works flawlessly. I plan on building a bigger shop and all my lifts will be BendPak. Great lift......great company!

Great company. hard to get through on the phone sometimes. customer oriented. jBendpak wants to make sure customer is satisfied even when the installer is the problem. I know this because i have gone after other installers and fixed their mistakes. Or when the installer gives up. In the immortal words of Winston Churchill Never Never Never give up. Bob Cook Trendar Equipment

Very helpful.

Great customer service. Product excellent. Set up directions are poorly written but can be figured out. This is my only area for improvement. The assembly directions do not match many of the components and the drawings are not clear. After you build the first one...easy to do another.

I have been trying to get in touch with you people for 2 1/2 days with no response. I purchased a lift and the certified BendPak installer said there was a bad pump. it wouldn't lift up even with or without a viehicle on it. My ticket #31767 was issued. If I don't hear baack today I will send the damn thing back and look someplace else. I will be needing a total of 6 or 7 lifts so someone would like my business. Dave Swenson 605-610-6888

THE LIFT WORKS GREAT

Easy to order on line and yet always available by phone or chat if you have questions.