Benchmark GolfReviews of benchmarkgolf.com

I had high hopes for Golf Daddy, but my experience was frustrating from start to finish. Delivery: Took far longer than expected. Product Quality: The tripod feels flimsy and cheap. App Issues: The Android app simply doesn’t work properly. It took me over 4 hours just to get it to detect the mat, and even then, it didn’t register any of my shots. Returns Policy: If you want to return the product, you have to pay the shipping cost yourself, which adds insult to injury. Overall, this was a waste of time and money. I wouldn’t recommend Golf Daddy to anyone looking for reliable golf tech.

App didn’t register my swing, it was extremely buggy so I went to send it back and they told me I had to pay for shipping and label to send it back. Cost me $50 to send it back and they wouldn’t cover any of it. Would not recommend this product at all to anyone!

New customer message on October 15, 2025 at 1:52 pm From: Golf Daddy Sent: Tue, Oct 21, 2025 at 1:57 pm To: Hi Steve, We completely understand where you’re coming from and we’re really sorry for the frustration this process has caused. We’re not trying to make things difficult — we just need the photos as part of our standard return procedure. We’ve had cases in the past where different items were sent back, so this step helps us ensure that everything is properly verified before issuing a refund. Once we have those photos, we’ll be able to move forward right away. Thank you for your understanding, Mark from GolfDaddy ⛳️ Website On Mon, Oct 20, 2025, at 02:39 PM, Steve wrote: Why aren't you standing behind your product? As I stated previously it's in the box...unopened from your shipping....just need your return address so I can return it and you can inspect it and refund my purchase price. That simple....otherwise I'm going to copy & paste and post this debacle of a return email thread....you've managed to turn a satisfied customer into a dissatisfied customer simply by being obstinate about your return. On Mon, Oct 20, 2025, at 02:33 PM, Golf Daddy wrote: Hi Steve, Just following up to see if you were able to send the photo of the unopened package. Once we receive it, we can provide the return address and proceed with your refund. Thanks for your cooperation, and we appreciate your patience. Best, On Thu, Oct 16, 2025, at 06:06 PM, Golf Daddy wrote: Hi Steve, We’re sorry for any confusion caused. A photo of the unopened package will be sufficient for us to move forward with the return. Once we have that, we’ll provide the return address. Thank you for your understanding. Regards, On Thu, Oct 16, 2025, at 04:02 PM, Steve wrote: I will say this is a dissappointing response. As I stated in my previous email, I haven't even opened the package. How about you stand behind your product and send me the return address and you can refund my purchase amount once you've inspected the package. On Wed, Oct 15, 2025, at 10:03 PM, Golf Daddy wrote: Hi Steve, Thank you for reaching out. We’re here to help and will do everything we can to address any concerns you’re having. We want to make sure we’re addressing it fully. However, if you still wish to move forward with the return, here’s what we’ll need: A photo showing the mat and tripod (unfolded) in good condition. A photo of the items repacked in their original box. Ensure everything is resealed with tape and that all parts are included in the box. Once you’ve taken the photos, please reply to this email with the attachments. After that, we’ll provide you with the return address. Please note that the cost of return shipping will be your responsibility. We appreciate your understanding and cooperation. If you have any further questions or need assistance, don’t hesitate to let us know. Regards, On Wed, Oct 15, 2025, at 08:52 PM, Steve wrote: You received a new message from your online store's contact form. Country Code: US Name: Steve Message...: I accidentally ordered 2 and want to return one. It hasn't been out of the box. Order # 97300

This thing is garbage do not buy it. What a waste of money everything about this thing is trash. They have no customer service or even an email to try and reach. The app and golf mat does not pair when it comes to hitting the ball, this is the worse simulator ever made. Save your money don’t let the ads deceive you. Looks good on tv but not when you set it up. Trash trash trash

Terrible, they took $100 from me and wont make it right. Their website pulled my billing info when I specifically put in my shipping info. They shipped it to my billing info. Now its at an address states away that I no longer live at

I don’t usually leave negative reviews, but I felt it was important to share my experience so others are aware. I purchased the Golf Daddy ball-less golf simulator for my husband’s birthday, and we were both really excited about it. Unfortunately, the product didn’t work as advertised. The app and software took forever to load, and after each swing, it would freeze or spin for over 20 minutes. We followed all instructions, recalibrated, and reset everything multiple times — still no improvement. After doing more research, I found several other reviews describing the same issue. I reached out to the company to return the product since it clearly wasn’t functioning properly, and I was told I would have to pay for return shipping. That was disappointing, especially given the product was defective. Eventually, we did return it and received our refund, which I appreciated. However, the frustration didn’t end there. I shipped it to the return address they provided, but then I was contacted by the shipping company saying the address was incorrect and I was being charged an additional fee to correct it. When I contacted Golf Daddy about this, they simply told me to take it up with the shipping company , no support, just passing the blame. Overall, this has been one of the most frustrating experiences I’ve had with a company in years. Between a faulty product, having to pay to return it, and the poor customer service throughout, I sadly can’t recommend Golf Daddy.

I bought Golf daddy as a gift for someone. They do not need it and I have tried to contact company to no avail. No return calls or emails. Reporting to better business bureau.

I bought this for my husband for Father’s Day. The app didn’t work for him and he has the latest iPhone. When he swung on the mat the sequins flew off. I contacted customer support and they said after looking at the images of the mat they could not issue a refund. I will never order from them again. I haven’t experienced such bad customer service in so long!