Beloved ShirtsReviews of belovedshirts.com

Response from Beloved ShirtsMar 30, 2022

Hey Alex! Gin here again. I have responded to your email regarding your order update request. As I have mentioned, the item you ordered is part of our pre-ordered collection which takes a while to arrive as we mentioned on the website. Please know that we are currently trying to resolve this matter with you through the email response we sent. Rest assured, that our goal here to is ensure that we give you the most satisfying resolution we can. On the fraudulent part, please know that we are still a small team, responding to emails as we note on our website might take 24-48hrs. Your patience is greatly appreciated!

Response from Beloved ShirtsMar 23, 2022

Hey Roger! Gin here from Beloved. I'm here to help! We are trying to send you a message to give you update on your order. However, the order that you made with us did not include an email address for us to send you details. Last 16th of March, we reached out to you by your mobile number for the confirmation of your order. I apologize sincerely for the inconvenience. Please know that your order is still in production as all of our items are made-to-order and takes a while to complete. For us to update you through your email. Let me send you a message through your mobile number to request for your preferred email address. Rest assured, we will send you updates on this soon. Thank you and have a great day!

Response from Beloved ShirtsMar 15, 2022

Hey Ben! First, let me apologize for the delay and inconvenience. I was able to confirm that your order has been shipped out and is headed your way. Please check the separate email we have sent with the tracking details. Do note that your order is a made-to-order item which require production time prior to shipment. Rest assured, your order is already in transit. Your patience and understanding are greatly appreciated, Ben! We are a small team which sometimes takes a while for us to respond.

Response from Beloved ShirtsMar 5, 2022

Hi Jonathan! Gin here from Beloved. I'm here to help! :) First, let me apologize for the delay in response. I was able to check your order and I'm glad to inform you that it has been shipped out and is headed your way. Please check your email for the tracking details for your reference. Please note that our items are made to order which requires certain number of production dates due to its print on demand status. Your patience and understand are requested. Have a great day, J!

Response from Beloved ShirtsDec 11, 2021

Hi Mag Bag! Gin here again. I am really sorry for what had happened. Please know that we are making sure that you will receive your order. I have checked this and at the moment, we are now arranging the shipment of a new item. On behalf of the team, I sincerely apologize for this inconvenience and terrible delay. Please check your email for my direct message with the tracking number for your order. Your understanding is great appreciate, Mag. Don't hesitate to reach out for anything else.

Response from Beloved ShirtsNov 26, 2021

Hey Darren! Gin here from beloved. First, let me apologize for your experience, please, allow me to help! :) Your order is currently in the final stage of production and I do understand that we were unable to update you on our recent website enhancement, sincerely, I apologize for this inconvenience. Do know that if you open Belovedshirt.com website, it will still show and redirect you to the new one. Though we may have rebranded or updated our website, we will still follow through with your orders and are here to assist you. Rest assured, we will be sending you details to track your order once it's ready and shipped out. You may also contact us through our live chat or our email. Your patience and understanding are greatly appreciated, Darren!

Response from Beloved ShirtsOct 27, 2021

Hey Ashley! Gin here from Beloved. I hope you're well! I understand your frustrations on not getting updates with your order which is why I am here to help! First, I have seen that you sent us a message of inquiry today and one of our support team is now working on it. I apologize if there are times that it takes us a while to response as we are still a small team but rest assured, we are always going to update you. Currently, your order is still in production and the next update you will receive is once your order completes this stage and be prepared for delivery. I hope this helped! Don't hesitate to reach out, we're always glad to help you, Ashley! We are grateful for your patience!

Response from Beloved ShirtsOct 27, 2021

Hi Chad! Gin here from Beloved. I'm here to help! I understand that you've been waiting for your order's update. I have investigated on your order's status and I'm sorry about the delay but based on our logistics team, it has been shipped out and handed over to the courier. Please check your email or spam folder as one of our team's support sent your tracking details last 25th of October. However, the courier usually takes a while for their online system to update. Your patience is greatly appreciated on this. Also, you may continue your conversation with our team to protect your privacy and update you further. Let me know if there's anything else we can assist you, Chad!