Jeff
Slow Shipping
I understand they custom make most, if not all, orders, but it really is a pain waiting 8-weeks for clothing.
Beloved Shirts is a brand that says it's ok to wear pizza on your clothing. Or anything else you want, really.
Beloved Shirts (belovedshirts.com) has 666 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Jeff
I understand they custom make most, if not all, orders, but it really is a pain waiting 8-weeks for clothing.
Jes
The quality of my shirt is incredible; however, I will say it took QUITE a while to come in. While I didn't wait as long as some of the customer reviews had mentioned, 4 weeks with faulty customer service numbers did not make it the easiest to track my package. I do understand, though, this is a small company and a slam of orders can be overwhelming. I was highly pleased with the result and will order from this company again but with more advance now that I know what to expect.
Jessica
It took my doughnut sweatshirt about a month and a half to get to my house when I just live 30 minutes away. I finally got it and tried it on and it was awkwardly too small. Sad cause i really liked the sweatshirt. I honestly think the price of the sweatshirt was not worth it. Haven't bought anything from there ever since.
Marc
Online purchase experience was mostly slick and friction-less. Garment sizing chart does not seem to distinguish between children's and adult's sizing and in the end we just took a chance. Shipping time was vaguer and notification of the order shipping didn't arrive for a few weeks. Order eventually arrived after a few weeks and additional brokerage was charged (about 30% of the garment's cost).
Payton
I enjoy the products this company offers. Was very uneasy about purchasing anything due to reviews I read about items not being received. I also do not like that if you make an order for multiple items there is a chance they aren't shipped at the same time and the time between the shipments was ridiculous. I can see what the company is aiming for but I think they need to hire a few more people. Receiving an email response for multiple inquires took 2-3 business days. The responses were very nice and tried to make me feel at ease ( I was very excited for my package and it was 3 weeks late on arrival) about actually receiving my merchandise. Print-to-order is really cool but you need to have the capacity to grow as your company grows. My sweater was awesome and it was a great buy!
Annie
I really liked the look of the tank top but was suprised by the quality and finish of the fabric. Not worth the price I paid.
Response from Beloved ShirtsJan 13, 2016
Sorry to hear this! I hope you give us another shot. We have since moved production to California and I'm confident you'll like our new and improved fabrics :)
bergerfam
My kids LOVE their products. LOVE. They wash well they and are true to size. They colors and patterns are fabulous. HOWEVER, we ordered 3 shirts for christmas in NOVEMBER. I started emailing them (they have no phone number for customer service) about 3 weeks after I ordered them because they were not delivered and no shipment email had been sent. 2 of the shirts arrived the day before Christmas, again with no email communication. One shirt was not sent. I still have not received that Christmas gift. I did FINALLY, after psycho emailing them, receive a "good news" your shirt has been shipped. I do not have it at this point (it is January 13). Again, love their product but they have TERRIBLE customer service. What company doesn't have a phone number??????? Very frustrated consumer.
Bec
The quality of the product was good. But I ordered my 2 items in November 2015 and they didn't arrive until January 2016. I understand it was the holidays but 2 months, when I'm paying alot to have it shipped, is way too long.