Susan
Very late receipt of item
Ordered sweatshirt from "ready to ship" category specifically since it was to be a Christmas gift. Order placed on 12/6 but not delivered until 1/4. Had I known it would take that long I would have found another gift.
Beloved Shirts is a brand that says it's ok to wear pizza on your clothing. Or anything else you want, really.
Beloved Shirts (belovedshirts.com) has 666 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Susan
Ordered sweatshirt from "ready to ship" category specifically since it was to be a Christmas gift. Order placed on 12/6 but not delivered until 1/4. Had I known it would take that long I would have found another gift.
Anoniem
I ordered 3 sweaters, one for myself and for each of my daughters also one. The sweaters for my girls appeared way too small (2 sizes!) although I ordered the size according to their age. Why is there no size table for kids? So I return those sweaters and it appeared Beloved gave me the wrong address, so my package will be returned to me. Sending back the sweaters to Beloved costed me 24 Euro shipping costs ($26). And on every mail I send, I don't get any answer. I feel totally ignored. Today, January 18, Beloved refunded my order, so thank you for that!
Kyle
For the price of these printed shirts one would expect them to be promptly shipped. I was completely aware of the printing process, however, after 3 weeks of waiting the particular shirt I had ordered was made available for immediate shipping on the website. Still, the CHRISTMAS shirt I ordered two weeks into November didn't arrive until AFTER Christmas. If you're going to sell a product, especially a seasonal product, make sure it arrives in a timely manner. The only reason this gets two stars is because the company responded to my emails efficiently, even if they didn't fix the issue.
Response from Beloved ShirtsJan 14, 2016
Sorry about that delay. I just pulled up the order number referenced in this review and it appears that it delivered on December 23rd. Are you referring to a different order? If so please let me know the order number so I can get to the bottom of this. We really appreciate the honest feedback and are committed to learning where we went wrong in our process last year and getting it right in 2016!
Abby
I'm assuming this happened because of the massive sale, but waiting for 2 shirts for around 2 months that you were told you would get sooner is very off putting. Especially when they were supposed to be gift for Christmas. That were ordered way before Christmas, so that they would get there in time for Christmas.I love you guys, but it might be a while before I order again.
Response from Beloved ShirtsJan 14, 2016
We love you too! So sorry about this experience. I just checked on the order you are referring to and it looks like it finally shipped on Jan 11th. This delay is not ok and we accept full responsibility for it. We’re looking at where the process broke down and are committed to getting it right going forward. Thank you for your honest review!
Wayne F.
Disappointed, paid extra for fast delivery, it took weeks to arrive. Colours on shirts not the same as website
Blake
Purchasing from this company made me weary of ever purchasing from as mall company like this again. To start when I contacted them about sizing, they seemed unsure. I provided my measurements and was told to order a large. At the time the shirt I ordered was in two sizes available. As I ordered I decided to add another shirt. In the mean time the company used a very obscure shipping company where the order came over a month late. When I sent emails inquiring about the order no answers were available. By the time I received the order it was right before the festival I'd been planning for. To cap everything off the size advised ended up being too large. But it was too late. The order overall was overpriced and a let down!!!
Liam
I've had multiple problems with this site. One time I hard ordered a shirt and was charged for it but never received it, then when I asked why they said they had no record of my purchase. The whole ordeal took over a week for them to figure out that they had never shipped or even made my item. Another problem I had was when I ordered something a month before Christmas and they said I'll have my purchase before then, but two days before Christmas I got an email saying my package will not arrive in time. That's not all, then when I tried to cancel my order nobody responded to me. I'm not exaggerating when I say I sent them 10 emails over the span of two weeks trying to get them to cancel my order so I can be refunded. This site is untrustworthy and even though they have some cool designs are not worth the outrageous extra money it costs for anything they make
Response from Beloved ShirtsJan 14, 2016
So sorry to hear about this experience. Do you have an order number for the recent one you mentioned? All I can find in our system are the sloth shorts that you ordered July 20th and shipped 8 days later on the 28th.
Bonnie
Normally I haven't had any trouble with receiving my purchases in Canada. My last order was November 29, 2015 (which were Christmas designed clothes) I had to contact Beloved Dec. 8, 2015 to get a tracking number and when they finely returned the email it stated that it wouldn't be shipped until Dec. 14. Around January 8, 2016 I once again emailed to find out where this package was (which is now totally useless to me as my kids will grow and they wont fit the clothes next christmas) I still have not heard from them. They have been paid for the clothing but I have nothing to show for it. In all honesty if anyone at Beloved reads this I would like to be contacted and my money refunded. As I paid 40% more (convert to Canadian Dollars) for this product that is no good for my kids now. Sincerely
Response from Beloved ShirtsJan 14, 2016
Bonnie, I am sorry to hear that we were not able to get your order to you in time. We are learning from this experience and working on never letting us a delay happen again. We will be sure to contact you and sort out everything!