Jessica
aurora blues
I ordered a sweatshirt for my daughter for Christmas. (She has a Beloved wolf sweatshirt from last year that she loves). She asked for Aurora skies, and that's what I ordered. After a long wait for arrival (I kind of expected that since I already know you are notorious for slow delivery), we received Aurora glow instead. I contacted Beloved and was told to send it back, and that there is no exchange, I would just have to order again to get the product I wanted. I had to ask for a return shipping label, not sure if I was actually expected to pay for shipping ? Status.... shirt was sent back, waiting for refund, new shirt was ordered, waiting for shirt. Overall, very cool product! Love what you're doing and your originality! Don't love your slow shipping and lackluster customer service!


