Jesus C.
I have ordered a cotton sweatshirt …
I have ordered a cotton sweatshirt since december 9th and nothing, we are already on january 6th!, even though i have sent one email asking if i can already track my order and i had no response, actually i dont know what to do, it seems that it's gonna take a long time til i have my purchase, i think that this company dont have respect for the customers, it just takes to much time to send your order.
Response from Beloved ShirtsJan 12, 2018
Hi Jesus, Thank you for reaching out and for your feedback. I am sorry that there has been such a delay in you receiving your package. We had an intense increase in volume over November and December and we were not prepared for it! It was over double what we anticipated and our manufacturers have been working as fast as physically possible. Due to that our email has also been pretty stacked! We very much care about our customers and want to do what we can to make this right for you. I am going to look up your order now and send you an email with any information I have. I will see what I can do to get you a credit or a partial refund for the delay! Look out for an email from me and we will get this all taken care of for you. :) Sincerely, Lynsey Business Manager


