Dylan
Really bad follow-through(check your credit card bill for their number)
I ordered a couple of hoodies a couple of weeks before Christmas due to an email I received guaranteeing delivery by Christmas Eve. I got a confirmation email shortly after ordering it. I didn't think to check it again until December 23, when the hoodies had not arrived. The status was still "accepted and getting your order ready to ship." It wasn't a big deal to not receive them before Christmas, so I sent an email to them requesting an update. After another three emails and a phone call to the number on my credit card bill, I had to dispute the charges as a final solution. I have ordered from them before and have had no issues, I'm under the impression since my hoodies were on sale, they didn't want to honor their price.


