Belmont Moving & StorageReviews of belmontmoving.com

Belmont is not a moving company. They are brokers of other movers. They contracted with Affordable moving for my move. The experience was horrible. A lot of my items never made it to my new home and much was damaged. Their compensation program is a joke. Yes I signed the contract thinking it would be a simple move. Little did I know how a company could rip a customer off. The value of the missing and broken items is about equal to the cost of the move.

My 89 year old mother is moving out of state to come live with us. This company quoted $3600. She has already paid $3200. When the movers showed up in a budget rental truck, they were paid another $2600. They also said that they are have to add additional money for tape and bubble wrap, and an additional $175 because they have to walk too far. They didn't even take all of her stuff because they said that they have to load and deliver another customer on this same truck. Now they want another $1400 to come back for the rest of her furniture. Now I'm not sure if they are even going to show up and who knows that if they do pick up and finally deliver how much more she is going to have to pay. They have depleted her savings!!! Oh and I tried calling Belmont and they were very rude and didn't care that an elderly woman was being scammed. Stay tuned for more

This is an amazing company.very humble, honest ,respectful and professional people.My car was delivered safely as promised.They updated me as per my request until arrival.l highly recommend this company to anyone moving.Thanks a lot Tony.

This is a Scam! Broke my furniture! Everything was dirty! They are a broker not a mover! The worst experience ever! I can’t believe someone would work for them and be proud of their service! Soo disappointing and now I’m out of money with broken furniture! Terrible! Please DO NOT use this company!!! Read their reviews I’m so mad I believed them and thought they were a good company! Awful experience!

BUYER BEWARE! This is by and large the worst company I have ever worked with. We suspect they purchased the positive reviews on here because there is literally no way that they are either 5 or 1 star reviewed. The 1 stars are more than likely the correct reviews. I would give them NEGATIVE stars if we could. 1. We setup our move months in advance, and informed them that we had 3 apartments to move. (3/2, a 1/1, and an efficiency) We were quoted $6000 for what our rep said was 220 boxes (660 cubic feet) with furniture. 2. We never received a call from their company to get a detailed box list afterwards. Not to mention our rep (Tyler) was unavailable every time we called him and never returned voicemail we left or emails. We called them to confirm our item count and box list. The estimate jumped from $6000 to over $22,000!!! When they answered why, they blamed the rep Tyler saying that he had just started at the company and didn't know how to estimate. $6000 was the estimate for 660 cubic feet of space, boxes only, with no furniture. 3. After speaking with them and their acknowledgment of everything, they apologized and offered to reduce $1000 off the bill. Sorry, but no-one has $18k extra lying around for "just in case the movers price gouge." We had to look for another way. 4. End up getting a 2nd 26 ft Penske truck to offset the boxes/furniture that they would not take for us. All they took was our furniture and no boxes. Mind you, this left me and my family to bust our chops to load everything on our own, drive the 2nd truck up, and then unload - but that is another gripe on it's own. 5. When the movers came, I learned that they are not even an actual moving company. THEY ARE BROKERS! (which they never disclose to you on the phone) This was absolutely evident because they didn't have their own trucks, they hired a 3rd party company to move our stuff. The movers came in a freaking UHAUL truck! Totally feel swindled, part 3 of our epic frustration. 6. When they were loading our stuff, they couldn't lift our couch and told us there was a "heavy item" fee ($75), which I said if they could lift it and had no issues I was happy to pay. They could not lift it alone, and could not figure out how to move it out of our door (mind you, Rooms to Go brought it in with 2 guys with no damage to our property). I ended up having to help them get it out of the apartment and down the stairs. Afterwards, guess what happened? They still charged us the heavy item fee despite me having to lift it with them. 7. The second couch was a smaller loveseat. The kid tried to put it over the rails and wanted to drop it down to his partner. I absolutely advised them against this risky and ridiculous maneuver and told him that his partner would get injured if they did this. (his partner agreed) 8. Their first Uhaul broke down, then they had a second truck they rented. (added 2 full days to our move and they even asked if we could drive them to the uhaul company) 9. We waited almost 2 weeks for them and they finally delivered today. Mind you, we called in between and the company lied to us. We asked where the truck was, they said “We didn’t have enough items to ship directly via long distance shipping, so your items are in an air conditioned storage waiting for more people to move.” RIDICULOUS. All of our pieces of furniture are damaged! Broken wood supports on buffet, broken lamp shades, chips of wood missing from everything, etc. I am absolutely pissed off to say the least! The insurance was a rip off in terms of the cost of it, and the cheap insurance they offer with the move only covers $0.60 per lb. We will definitely be making a claim to cover all of the damages, but nothing will cover the amount of emotional damage sustained during this entire experience. I never want to hear from this ridiculous company again. TLDR: Unless you want prices jacked up at the last second, unprofessional service from start to finish, ridiculously extended delivery timeframes, and broken/damaged furniture all over - DO NOT WASTE YOUR TIME OR MONEY WITH BELMONT.

Hello nick rose! You are a poor excuse for anyone doing business with the public. You guaranteed me that if I needed ANYTHING, to just give you a call. I’ve called you a million times and you never call me back. You quoted me one price for my move, $2100 but you did not tell me that I had to pay more fees to other movers. I asked if you would give me time to read over everything before I signed, but you conveniently lied and told me that I had to lock that rate in or I’d lose the special. Then, when I found out about all the money that I still had to come up with, I was told that my deposit was non refundable😢. These people have stolen all my savings!!! My furniture is scratched up, chipped, lots of my beautiful vases are broken into bits and pieces and I’m totally stressed 😩. Lord have mercy on me for being so stupid!!! This company has duped me BIG TIME!!! Please whoever reads this, take heed! I wish I would’ve read the reviews first🤔😢. Shame shame shame on Belmont moving company, located in west palm beach Florida. I will be taking a trip there to speak with someone in person!!! Also, y’all beware of the movers they contract with!

I had a mover scheduled, paid extra to ensure that they would accept a credit card, and had them arrive 2 hours past the original window and on the phone with another customer who was threatening to call the police. They wouldn't tell me the specified date of delivery and wouldn't guarantee the quote even though it was binding. Customer service rep I talked to was really nice when I first booked and was reassuring. Reality was very different. I lost my deposit and all funds because of them. It's going to cost me an extra $3000 to move because of this mistake of going with the cheapest but highly rated moving company broker.

One star is too kind. These crooks are total scam artists. What kind of business has a phone number that picks up and says the inbox is full?? The "after hours" support number tells you to call back at the main number. They never answer the main number. They never return emails. They give you conflicting info and dates for packing and pickup and then don't answer the phone if you need assistance. All info is one way, you have NO INPUT once they have your downpayment. They are super helpful at getting the contract and getting your downpayment, but after that, you are their sucker. Do not waste your time or your money with these people. Certainly, do not trust your belongings to them or the people they hire.