Belmont Moving & StorageReviews of belmontmoving.com

I hired Belmont to coordinate an interstate move. I am writing to express my disappointment with the services provided by Indeed Moving, the company Belmont sourced for this move.Both companies engage in questionabl practices,poor communication, and willingness to damage/lose customer goods. This experience has left me feeling frustrated and dissatisfied I expect better from moving companies and of 4 moves in the past 4 years have never been met with such incompetence and lack of care. To date, no one has called to offer an apology for damaged and missing items. If you care for your belongings, avoid Belmomt Moving and Indeed Moving. Indeed, you will be sorry.

Horrible, horrible people! Lost and damaged items of no help at all to rectify the problem.

This company was the lowest bid that came in for my move. I asked what I thought were the right questions, but they were vague in their answers. They did not disclose that they are only a broker for moving companies and that they would NOT be the company to complete my move. I asked about insurance on my property, and the person I worked with broadly said that I had $10k in coverage, so if I need more then I can. I had 2 items alone that totaled more than $10k, but everything else was very replaceable without much thought or work. (it was a very small move in real property). I didn't purchase more...come to find out AFTER the window closes for me to be able to purchase insurance, it is $0.60 per PARCEL up to the $10k in insurance. So The damage I DID get on my property....would have gotten me $1.20 in total coverage. The group was hard to work with and did not disclose the complete process. I am incredibly dissatisfied and do NOT recommend them.

Nightmare to deal with Belmont -bunch of scammers, just want to collect advances with wrong estimates, they don't have facility or Transport services of their own - just brokers to collect Advances and trap customers till last for more and more payment. their estimates are not reliable and will change at the time of pick up may double also . We did a move from them from TX to CA and they are the worst people in this industry

signing up and taking the deposit was easy and quick. however, they use 3rd party movers... the guy on the call (Brian) was made aware of the estimated things to take and set us up for CUBIC SQ FT space. when the movers arrive (called night before) they were very unprofessional and there was a language barrier making the communication a bit challenging. I should add too that they were later then the provided estimated timing. the space we knew would not fit everything, but it would not even hold the itemized items on the bill of lading. the movers were rude and because they were told they would not get paid more money then agreed on they were upset with words being said they were told to leave. because we told them to leave due to the ignorance we forfeited our deposit. which is unprofessional. i understand it was in my contract as i was pointed out, but don't think Belmont movers understand that the movers they had come were not clear English speaking and wanted more money when asked to leave. now we have things in storage 2000 miles away and stuck. Belmont movers offered to have the same movers come back, and to charge more for more space. the issue again is the items listed on the bill of lading i signed would not even fit ... their sales pitch needs to be revised as this is not my profession i relied on the sales person to accommodate what i listed and expected him to meet what was listed at minimum. i believe we should have been compensated at least 1/2 of our deposit due to the incorrect informaiton from the sales person and the rude movers they assigned to us.

Our load was picked up in Vermont on September 10th. We have been waiting for 3 months in California. They say it is still in NJ. We are starting to doubt that. Never ever use them, not worth saving money to just not get the delivery. Every week they say it is being loaded....

I placed an inquiry online looking for quotes for a small move from ME to FL. I was inundated with calls from various companies. They all want to snag your business and get you to commit right away. I spoke with Russell from Belmont and I was told it just so happened there was a cancellation in their schedule for Nov 3-5 and if I committed right now, I could get a discounted price. The price he gave me was far better than others so I committed to them. I got my 'verification call' a day or so later and was told DOT quotes an average 6 to 10 day delivery time but it depends on their schedule and it doesn't always take that long. They have to tell you what DOT says. Got a call from the truck driver and dispatch on 11/1 asking if they could pick up on 11/2 instead. I wasn't entirely ready but we made it work. We had fewer boxes than was planned but we shipped a bed frame that wasn't quoted. Somehow we were over the quoted amount of space so the price increased by ~$500. Our items were enroute on 11/2. Based on the 6-10 day window we left on 11/4 and arrived on 11/6. I took a week off to be there to meet the truck. The truck driver texted my husband to say they expected to deliver on 11/9 or 10. I called and emailed multiple times to follow up on the load - crickets! I spoke with one person who assured me he'd call me back but never did. The second live person told me he'd call back and he did - to say he had spoken with someone and they would get back to him...he essentially didn't know anything! I was scheduled to leave to come back to ME on 11/15 - 13 days after the truck left - and that's the day our items arrived. Their communication through the process was non-existent. Since then, I've been called a liar! I was told they did not tell me 6 to 10 days but rather 6 to 21 days...if they'd told me 21 days was a possibility, I would not have agreed to do business with them. It would have been cheaper for us to rent a U-Haul and do it ourselves if we had to potentially wait 3 weeks. Shady business...stay far far away!

If ai could give negative stars, I would! From the cost that was 4x what I was quoted, to the disappearing act of the subcontractor (Tacoma movers), to the changing stories of where my items were and when they would be delivered, to not being provided a copy of any of the paperwork beyond the initial binding contract, to the countless phone calls, emails, and texts that went unreturned, to the delivery at 9 p.m. in the dark, to the damaged items, to the 3.5 weeks of arguing it took to get a receipt, to the MANY items that were never delivered including a temperpedic bed, and the absolute zero remorse or interest or care in customers, this was the worst experience moving I have ever had. I am contacting the Attorney Generals in multiple states to file complaints against this company and their subcontracted company, Takoma Movers. I hope others do the same so we can stop them from doing the same thing over and over to others.