Bellevue Rare CoinsReviews of bellevuerarecoins.com

Response from Bellevue Rare CoinsAug 29, 2023

Thank you so much for your kind words! We're so glad to hear that you found our team to be true professionals. We take great pride in providing our customers with the highest level of service, and your feedback means a lot to us. We're always working to improve our skills and knowledge, so that we can continue to provide our customers with the best possible experience. If there's anything else we can do to help you, please don't hesitate to reach out. Thanks again for your business! Sincerely, Andrew G.

Response from Bellevue Rare CoinsAug 11, 2023

Jeff, Thank you for the information regarding your recent visit and order. We work to get our orders filled in the timeliest manner possible and typically do get backorders completed within 10 business days. At times, shipping and other inclement circumstances can affect the timeline for receiving an order. We try to use the best communication when dealing with late orders and we always hope to create the best customer service possible. We hope to build on our current practices and your experience will help mold a better customer experience for the future. In your case, a voice mail was left stating that your order was completed and ready for pickup a couple of weeks ago but we did not hear back from you until yesterday when you reached out through email. Promptly, we responded to your email and let you know your items were ready and you could stop into our store anytime to pick up your items. We hope you enjoy your coins and hope to assist you more in the future. Thank you for your time and have a great day. Natan