Bellevue Rare CoinsBellevue Rare Coins has specialized in buying and selling coins, jewelry, gold, diamonds, and valuables since 1979. Four convenient locations to serve you!
Bellevue Rare Coins (bellevuerarecoins.com) has 441 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 23 reviews with 3 stars · Clear filters
Christopher H.
Arrived 5 minutes early for 12:45 appointment. Waited 25 minutes before being assisted. Why take appointments when an appointment doesn’t matter? Might as well assign a number upon arrival like you’re at the deli. The staff person was pleasant and helpful.
Debra
I brought coins in and the Lady was very nice but did not examine the coins closely. I had a Dollar coin with Eisenhower 1776-1976 on front and the bells on the back. Looking up coin prices they range from $50.00 to $1500. I was given a dollar ,? Now it bugs me if she was honest as advertised.
Response from Bellevue Rare CoinsNov 22, 2024
Debra, We apologize that your recent experience at our store didn’t meet your expectations. We take pride in our commitment to accurate coin appraisals and fair pricing. To ensure the most accurate valuation, we recommend bringing your coins to one of our expert numismatists. They can thoroughly examine your coins, considering factors like condition, rarity, and market value. If you'd like to have your coins re-evaluated, please feel free to bring them back to our store. We’re committed to providing you with a fair and transparent assessment. Thank you for your feedback. We appreciate the opportunity to improve our services. Sincerely, Andrew G. Regional Manager Bellevue Rare Coins
Paula B.
Better make an appointment and hope for the best. Spend 40 mins waiting today as a walk-in and watched customers leave and come back after 15 mins to be taken to the front of the line as a return - while others are waiting. Not happy
Tammy
When you communicate the whole time threw a transaction order on the phone and say all communication will come by email. Then reg updates should be sent especially when your order goes past the arrival date. As well as when your order comes in! I received only emails prior to the original order date and the No emails! I came into the store to learn of updates and would get a email when order arrives. I never received any other emails! Over a week later I received a call.. which I was not sure to believe as it was not in a email the company told me would come! All to say.. you could communicate consistory and as you say!
Gregory
very long wait in store for pick-up, but price and selection made it worthwhile
Darrell
There were not enough attendants to help people. So it seemed very busy and uncoordinated. I was making a 10K transaction that was hurried and stress.
Response from Bellevue Rare CoinsJun 15, 2023
Darrell, Thank you for your review. It is unfortunate that the store you visited was busy and we try our best to get through all of our customers in a timely and efficient manner. We make an emphasis on customer service and we hope to assist you in the future to create a better experience. Andrew G. Regional Manager
Tom S.
The jewelry appraisal I received was only about 15-20% of what we paid for them. Surprisingly, the top-quality Leo Diamonds were way undervalued. Essentially, I received a valuation based only on the weight of the gold, with nothing added for quality and appearance. It was like a bad pawn shop experience.
John
You need more help!! The first time I arrived without an appointment I waited about 30 minutes and then left because I realized I would have to wait at least another 30 minutes before I would be able to talk to someone and I couldn't wait that long. So, the next time I decided make an appointment for 1:00pm. When I showed up I thought I would be able to talk to someone shortly after I arrived but, no, I still had to wait at least another 30 minutes. Once I was able to talk to the person that helped me, everything was fine. The person I spoke to was helpful and knowledgeable so I was able to conduct the business I had hoped to. I just didn't appreciate how long I had to wait because, frankly, my time is valuable!!