Bel FurnitureReviews of belfurniture.com

Well haven't received my purchase yet I was Hoping it would come sooner than the last of Month,Patients is a vertue

I was happy with the web site, easy to shop, select the furniture that I was looking for, had the right color, size and features. Happy with the representative that called to set up a delivery date and time, very professional and helpful. Happy with the delivery driver who called to let me know what time he was coming to deliver. He was very prompt, professional, and he was quick at assembly and setup, helpful on how to disassemble if I needed to move. This is the second piece of furniture that I had bought and had delivered, very happy and pleased with the service that they provide. Thank You all, looking forward to shopping in the future.

Great experience and love the product

I will never do business with this place again, it took our furniture over a month to arrive, which isn’t what made me mad, what made me mad was the company didn’t try to call and schedule an appointment, we called them several times for 2 weeks and no one answered, then we called again and the front desk answered and we asked them what was going on and they told us we should get it soon and asked when we wanted it delivered we told them Wednesday any time before 4 and they told us ok that can work, we get called Wednesday morning the day of and they tell us they won’t be able to deliver until 5:30-7:00pm. We informed them we were told that we could get it delivered before 4 and they then proceeded to tell us well we can’t make that and it’s getting delivered between 5:30 and 7:00. I told them that wouldn’t work because we won’t be home so I called the store who rudely disregarded what was going on and proceeded to talk to me like I was incompetent. I then ask to speak to a manager and she informed me that she was the manager and then keeps telling me the policy and how they can’t change anything because then I’ll have to pay a 2nd shipping fee if I want to reschedule the delivery that they said would be delivered before 4. I then ask to talk to some one else she then sends me to the delivery manager who is still rude and won’t even try to help and also disregards everything I’m saying. Bottom line is DONT order from this company unless you want to be disappointed.

Marisa was very helpful in correcting my shipping address, So be expecting more business from me.

Never call the order was ready for pick up Never buy here again terrible

Worst place to order furniture and I will never again order from here. Its been 4 weeks and I still have no furniture.

I am writing to express my disappointment and frustration regarding my recent experience with your company. I purchased a bed set from Bel Furniture, and unfortunately, the assembly worker did not properly fix some parts of the drawers. Despite my attempts to address this issue by calling and emailing, I have not received any response or assistance from your team. It has been less than a week since I received the bed set, and I am already facing problems with the drawers that I cannot fix on my own.