belairdirectReviews of belairdirect.com

First year was okay? Second year, without any accidents, tickets, etc, it went up $60. this year, with another perfect record, they just emailed me my renewal and its up EIGHT HUNDRED dollars!! I called and he had no explanation for me, just that the price was going up and theres nothing i could do. Am absolutely switching and will never ever look back.

Probably the shadiest underhanded company in the Canadian insurance market. They have unjust rate increases and withdraw funds at their leisure. Definitely don’t deal with this company in any capacity as they’re as crooked as they come

I purchased auto and tenant insurance. So my auto insurance was canceled by them, they said it was due to non payment . But I purchased both auto and tenant together and my tenant insurance is still being taken out of my account.. they said they send me registered mail , I have not received it . And now they are saying I will need to pay the whole year upfront . This is not right as they still take my tenant insurance out of my bank every month. And I was never notified about anything! And now I have a cancelation on me and very hard to get insurance now . I need something done anout this matter I was not aware I did not have auto coverage, I was not informed . This is unacceptable and what if there was an accident? This would have been delta with asap if I knew .

If I could give no stars would be great I need to report the manager at rush River bel air she is obviously taking something to make her act the way she does so disrespectful rude, unprofessional I will never spend another dollar at that store

I suspect nobody at Belair Direct or at least the IT department has zero clue as to what it means to participate in electronic commerce. The app is always failing when you try and access anything like payment due dates, insurance cards or even coverages. The app is worthless with a capital W. It always says "something went wrong". I submitted this information to the development team and a developer answered if you could provide some details we can help. Seriously? How utterly stupid are they? I have an iPhone with all software up to date (iOS 26.5.2) and the app fails to connect to the back end 99% of the time. There is no other explanation one can provide other than this IT team needs to be led out the door.

Don't use these people if you're near death. Your loved ones will have a terrible time getting them to cancel your policy.

This company is the worst company I have ever dealt with. They bought out the company I was with which I was there over 20 years . They come along and it been nothing but a nightmare. Everything is ass backwards nobody knows what the other is doing . I have always paid monthly for years then they want a big chunk up front when I have never missed payment or cancelled insurance. And they increased my insurance as soon as my renewal came up Ian 63 with a perfect record and I am way over changed as well. So, once my next renewal comes up I am gone from this company. You want to hear something good I filled out a form to add house insurance they gave me a quote which is only good for 30 days and their process for this is 60 days. How does this make sense. My advice is steer clear of this company if your smart.

Had insurance for over 6 years with them they always automatically renewed every year go to print out my insurance and find out they canceled it no letter no explanation said they said me man application form to fill out never received one good thing I checked or I would of been driving with no insurance shame on you