belairdirectReviews of belairdirect.com

Not a good company to deal with if your a senior. Waited over an hour and a half to talk with an agent. Trying to force you to deal on line. Not good if your not computer savvy

Was on a call with a lady from the claims department whose name starts with J and all I could give her was a car policy didn't have my house policy and Belairdirect doesn't differentiate in their numbering system (how friggin psychotic is that) so anyway I was on the phone with her for "half an hour" and she just kept on saying sorry I can't find your home policy ... can't find your home policy ... and then I said well do I just phone back the main number she says ya you can do that (#%*%#) me swearing under my breath !!! after a "half an hour" of bantering back-and-forth she didn't have the courtesy to just tell me to call the main number and get my home policy number !!! ... she would've left me hanging had I not suggested it !! 😡😡😡😡😡😡😡

I am a newly insured driver, so I called around to find the cheapest insurance and most are quite expensive when you’re a new driver. I chose belair direct because they were the cheapest option. After committing and going ahead with their “quote” I brought my. Why or home. Almost a week later they called me and told me my premium changed because they had the date of my license wrong even though I spoke with 3 different people and gave the correct date. Since the date was wrong they had a totally different month and year they charged me 500 more a year after I chose to go with them and turned down other companies because belair was supposedly cheaper. I thought quotes meant something but apparently not - BEWARE OF THIS COMPANY!! Super shady business practices if you ask me!

If I could I would give 0 stars. This insurance company did something irresponsible. They had placed me as the driver for an accident I never committed. They stated since I was the policy holder I am responsible for this accident even if I was not driving. It was my husband who was driving and now I have been paying for this accident on my insurance when it is not fair to me. A few years later I accidentally hit a car in a parking lots with minor damages and going under 5km an hour. I just took off paint and light popped out. The person who reported this accident stated I did more damages then I did. This insurance company cancelled me because they stated I was in too many accidents in the matter of 3 years but one of them is NOT one I committed. I spoke to other insurance companies they said they placed the person driving at fault not policy holder. So I will also mentioned that now that this insurance company has cancelled a policy on me. I am considered a high risk driver and it is difficult to get insurance anywhere without paying high costs. This company is irresponsible for placing me at fault for an accident I never committed.

My husband convinced me to go with Belleairedirect after being with my insurance company for 31 years. Huge mistake on my part. We moved from Ontario to New Brunswick. I finally brought my car here in April as I was not going to drive my Lexus from Ontario to New Brunswick in the winter, I kept it insured in Ontario and brought it to New Brunswick in April when the weather was better. They insured my car here no problem and then we got a registered letter saying our insurance was cancelled. The reason being a missed payment in Ontario which we immediately paid with our credit card. All was good! Then this happened and they said here they won't give you insurance if you miss a payment even though we explained that it was the banks fault and has proof that the payment should never had been returned NSF. I was on the phone with them for 4 days straight to figure all this out. I even offered to pay for a whole year in good faith that I had never missed a payment in the 31 years I was with my other insurance company. That was not an option. They were very rude and condescending. They also took 2 payment out within the whole 12 days my car was insured here. NEVER EVER would I recommend them to anyone. Very long review but I had to tell the whole story. Absolutely ridiculous!!!

If I could give Belairdirect insurance a ZERO I would. They are the worse company I've ever dealt with. At the moment I have been on hold for over an hour trying to cancel my house insurance policy. They are horrendous. I got cut off on two online chats before this. When we were evacuated due the forest fires last summer they took a week to get back to me and when they did they didn't do anything to. help us. I would recommend that you don't ever get any kind of insurance from these people. Worst customer service in my lifetime.

Belairdirect insurance. Worst insurance company ever. Poor customer service. They offered me 25% of what my vehicle was worth. Then left the driver who was injured in the accident without a vehicle or way to get to physical therapy. Still waiting almost a week now for supervisor to contact us. CHEAP RATES MEANS CHEAT SERVICE

MUSICIANS AND AMATEUR PHOTOGRAPHERS ALERT – RED FLAG! Worst insurance company in Canada; I have never seen such an incompetent company in this country. They are good at luring you through their ads, but when you contact them for a quote, they clearly demonstrate that they don't care about their customers (existing AND potential). Called for a quote for a small apartment without risk, without a claim in the past (we've been talking about NEVER a claim since I was born). And they refuse to insure you for a few cameras and a musical instrument used for PERSONAL USE. I will ensure everyone I know does NOT sign-up with this business.