belairdirectReviews of belairdirect.com

All Sounded great until... they found out for auto... no accidents, claims, fines... home great evern being a 200 year old home completely redone top to bottom.. add the fact of small hobby farm and liability of "possible" animal escape and farm sale of 30 doz eggs per month... They simply refused to underwrite...if that is the simple loophole they can find to deny coverage.... What will they do when you actually do need to make a claim?

Do not go with this company! We were covered with Johnson Insurance through Servus prior to Belair taking them over. We were previously very pleased with Johnson Incorporated. Today though we had a bad experience with Belair Direct. They took over our policies approximately 3 years ago. Today, we had a transport truck drive past us on the highway and throw a rock at our Mini Cooper and shatter our moonroof. They said they will not cover it as we don’t have windshield coverage. We do have “Comprehensive Coverage” so it should be covered according to our policy and everyone we’ve spoken to. Belair also said that we should’ve chased down the truck and got the license plate number - even though we were covered in glass from the roof exploding. It’s completely ridiculous. The commercials they show on TV of how easy it is to make a claim is a complete LIE! Their marketing is False Advertising! Very Poor Customer Service👎

stay as far away from these clowns you can. i was with them for 7 years. only once did my pŕemuim go down. yes i had a couple of minor speeding tickets. never had any demerit points lost. i drive uber 75k km per year. so in 2024 i was in first 2 accidents ever. feb 2024 a guy slide into me by not stoppjng at a stop sign. their adjuster said it was my fault. i only put the claim in cause i thought it was his fault. other guy had no damage. and mine was less than the deductable. so belair paid nothing. 2nd accident in nov 2024 was my fault but i havnt got that damage fixed yet. just cosmedic. my insurance renews june 17th every year. may 25th i just happen to find an email from may17th that they wont be renewing my iinsurance because 2 accidents in 6 years. then they tried to send me to their sister company. i figured my premium would go up. but to boot me like that with a random email is bs. i was never told anything about 2 accidents in 6 years. least these people could have done is told me last november. so i could find a new company. they still have never put a penny into either of my cars. this company has no loyalty. 1st acident your premuims wont go up they say. but 2nd, they boot ya to the curb

This company won't see me again. After years as a customer they demanded full payment or they would cancel my policy. I switched, and there was a small balance I forgot about. They sent it to collections. Great business decision !! B-bye!

I was happy with them for their rates, although they do keep creeping up. I've never had a claim with them thankfully so no experience on that. However where my one star lies is their constant mistake on sending promo mail to my mom who passed away about 3.5yrs ago. I called in to cancel her insurance and then called in over 4 times over the past years to get this sorted out. Every time I'm told it's been sorted only to find get more mail addressed to her. The final time I submitted a case file to the complaint department only to get a measly sorry. Sorry works when it's a mistake once, not over 4 times! This makes me question how well their customer service works in other departments.

Bad customer service, slow service, insurance started but no liability slip. After repeated telephonic calls each last for an hour and above, reply our system is down we can not generate any paper, despite insurance processed a week before, but cannot drive due to nonavailability of proof of insurance. Have to Uber to and from work, Belair didnot agree to compensate their own mistake, and repeated one thing system is down

no quote provided online, long phone call and again no quote provided.

When you see a car insurance quote online, it often appears cheaper. After you agree and submit your bank account and other information, they may ask you to call them. Once you call, they might tell you a higher amount—sometimes even double the original quote. Be careful!