belairdirectReviews of belairdirect.com

First they asked for pictures of the vehicle which I sent. Then they didn't get back to me after I sent them until way later asking for a Quebec Driver's abstract. Then they sent me a letter in the mail saying they would cancel my insurance after I had emailed them said driver's abstract. Then during the holidays they told me I had a week to get an additional driver's abstract from PEI and that I only had a week or my rates would go up. Then when I told them I couldn't get them the abstract in time and to just up my rates they told me the registration had been drawn out too long (because of their inability to communicate) so they were going to just cancel my policy 2 days before my insurance was canceled. Over-all they're a terrible service that lies through their teeth about the things they say, don't communicate effectively and draw out the entire registration process unnecessarily. If I could give a negative rating I would.

Very disappointing experience. I was given a great quote, but once they finalized the insurance, the price jumped by almost $50 per month. After I signed, they called a week later saying I had to activate their auto app or my rate would increase. Despite this, my premium still went up again—ending up nearly $100 more per month than the original quote. Felt misleading and pressured, with constant price changes after commitment. I would not recommend.

Absolute nightmare. Avoid Belairdirect at all costs. I was in an accident in mid-October and have been going to physiotherapy for what appears to be whiplash. My truck has been in the shop since the accident, yet Belairdirect has essentially gone silent while they “investigate” the claim. My assigned claims adjuster does not return calls or emails. Customer service is just as unresponsive. Meanwhile, the rental car company is now demanding payment for over two months of rental fees — more than $3,000 — even though Belairdirect originally approved the rental. The entire reason I made a claim was because I was injured and couldn’t afford the repairs out of pocket. I’ve paid my insurance faithfully for years, never missed a payment, and have never had a prior accident. This is exactly the moment insurance is supposed to step up — and they completely failed. Because of Belairdirect’s inaction, I’ve now had to hire a lawyer and will be taking legal action. Do NOT go with Belairdirect. When you actually need them, they will disappear and turn your life into a nightmare.

If I could give 0 stars I would. Took way to long to get my car even looked at for a repair that made my car underivable and a not at fault accident. Several phone calls and could still not get ahold of my handler. After nearly 2 months I finally got my car back with no reimbursement for having to reschedule my winter tire appointment twice due to inaccurate time to get the car back to me. I do not recommend anyone to go with this insurance provider, pay the extra 50$ months for your own price of mind.

If want an insurance that will deny you coverage for someone destroying your car with lack of contact from police and insurance then this is the insurance you are looking for. Will try to get out of covering you for "underwriting" even if give them case number from police.

Rates are too high, and this company is too quick to write off your vehicle with no regard for whether or not you can afford another. If the repair costs are lower than the payout, FIX the thing. The company will save money AND the customer wont have to buy another vehicle. What a waste when the vehicle was driveable and the damage was superficial.

TEN Years ago I was in an MVA, I sustained a long term brain injury and chronic/lifetime issues with my neck and shoulders from whiplash. UNIFUND Insurance are the providers for one of the Defendants that caused the accident/pile-up on the highway. UNIFUND is part of Johnson, which is part of Intact and now BelAir. I have been suffering, and waiting for a settlement on the claim, but the lawyers keep pushing the case and stating incomplete files/documents/anything they can think of to delay the case. They are playing the typical lawyer games, trying to push me until I give up and walk away; so they won't have to pay out on the claim. This is a warning for everyone in general; car insurance is a scam, it does not protect us. When you are injured and hurt; no one cares, not the insurance companies, not lawyers and not the legal system. Even if you are extremely hurt, and have an easy claim; the chances of you getting fair compensation so you can financially afford to live the rest of your life - are slim. I think the best thing we can all do, is respect each other on the road and please drive safely. We all have to get where we are going, no one should have to give up their life just so you can get somewhere faster. I would give anything to have my life back, but because careless drivers were in a hurry; that will never happen

This is by far the most dishonest and unprofessional company I have ever dealt with. I cancelled my insurance with Bella Direct over a year and a half ago, yet they kept withdrawing money from my account the entire time. When I called them, they tried to tell me that I had cancelled “only three months ago.” When I proved that they had been taking money long before that, they suddenly said, “Oh yes, we took more — we didn’t notice.” They lied to me directly on the phone. Even after explaining that I am a single mother and that this money is important to me, they refunded only three months, refusing to return the rest of the payments they continued to take after my cancellation. This company has no integrity, no transparency, and no respect for its customers. I strongly warn everyone: do NOT trust Bella Direct. They will take your money and deny responsibility until you catch them.