beehiivReviews of beehiiv.com

They are not even worth 1 star, I have been working with mail providers and ESPs for decades and this is the WORST EVER. First off, support requests are not answered for over 24 hours and if you need something urgent, like your account being locked for no reason, good luck getting it unlocked. I spent hours setting up all these automations, scheduling mailings, etc. and all of a sudden my account gets locked for no reason other than a generic email saying "you violated our terms". No terms were violated as I've run the same campaigns on other ESPs and zero issues. If you are looking for a long term provider, this is not your answer and this is not a professional ESP. There are so many better options out there with support that will actually work with you in identifying any issues instead of just locking your account for no reason. Save your time and money and look elsewhere.

If I could give this zero stars, I would. I have been locked out of my account for months despite using the correct password. I submitted to reset password and nothing happens. Then, they send a generic email, "I notice something is wrong," and you cannot respond to the email. Like, where is the customer support? Each time I look for customer support, it leads me to a chatbot that leads me to a dead end.

They will close your account once you upgrade to their premium plan and they will not refund that money either. They will lock you out without any proper explanation. I have signed up 7 days before they suspended the day after I upgraded. They should at least provide refund. Don't trust the newbie.

Don't waste your time! The design part of the platform is clunky and doesn't work well at all. And Beehiiv starts spamming you with all sorts of annoying promo newsletters. Tried unsubscribing using the unsubscribe link in their emails several times and they keep on sending their newsletters to me. As a newsletter platform this is disturbing, they should know about spam regulations and at least make it easy to unsubscribe. Wanted to add this after Beehiiv's reply (cause I can't reply to them): I already reached out to Beehiiv customer support before making this review and talked with Pin about the issues that I had. The conclusion is that no, I'm not an idiot who doesn't know how to do things and needs their hand held by customer service to explain how it works and yes, indeed, I managed to find multiple bugs in your system. Your website works badly on ipad! Oh, and of course yes, the only way to properly stop getting spammy promo emails from you guys if you demand customer service to unsubscribe you cause doing it with the unsubscribe link in your emails has zero effect. So my review still remains the same 'Avoid this platform!!'

Avoid using this platform! Beehiv is by far the worst option available. It's a complete waste of time and energy.

Spammers. I have reported spam numerous times and they do sweet nothing about it. Tried to contact them on their irritating website chat but because I was not a client it wouldn't accept my email. Seriosuly???????

Updated Review 1-9-25 | Business Owners Beware This message serves as yet another example of Beehiiv’s glaring incompetence and unprofessionalism. I am the owner of a national, LegitScript-certified telehealth practice, fully licensed by the medical and pharmacy boards in all 50 states. For your organization to publicly question the legitimacy of my practice without conducting even the most basic research is reckless, defamatory, and unacceptable. To clarify, LegitScript is an internationally recognized certification organization that rigorously vets businesses in regulated industries, including healthcare and pharmacy. LegitScript certification confirms that my practice complies with all relevant legal, regulatory, and ethical standards. This certification is trusted by major platforms like Google and Facebook to determine which healthcare and telehealth businesses are credible and legitimate. Your failure to recognize this speaks volumes about your lack of professionalism and understanding of regulated industries. Your baseless accusations and defamatory response undermine not only your own credibility but also the trust and confidence businesses place in your platform. Instead of taking the time to verify the standing of my practice, Beehiiv opted to make ill-informed, damaging claims. This negligent behavior is unacceptable and demonstrates a fundamental failure in your processes and judgment. I will be instructing my attorney to contact Beehiiv immediately regarding this slanderous statement, which has the potential to harm my business’s reputation. As a licensed healthcare provider operating under strict regulatory oversight, I will not tolerate such careless and damaging conduct. I strongly advise you to issue a formal retraction of your statement and take immediate steps to address the incompetence and unprofessionalism demonstrated here. Failure to do so will result in further action to protect my business from your reckless and defamatory practices. ___________________________________ Beehiiv Review: Unreliable Platform for Business Owners If you’re a business owner considering Beehiiv, take caution. Beehiiv disabled my account without any prior warning or opportunity to address the issue, leaving my team in a difficult position. The explanation provided by Colby at Beehiiv was as follows: “Your account has been disabled due to specific violations of our Acceptable Use Policy for Prohibited Behavior: beehiiv is not an email marketing platform. We don’t permit publications that are set up with the sole purpose of advertising an external product or service, distributing offers and promotions, or similar activity.” This response highlights Beehiiv’s arbitrary enforcement of vague policies. It’s concerning that they failed to communicate any concerns beforehand or allow for a resolution. Instead, they chose to abruptly cut off access, disrupting our operations and showing little regard for their users’ businesses. For business owners, especially those looking for reliability and professionalism, Beehiiv is not the platform you can count on. There are better alternatives that provide transparency, proactive communication, and respect for their customers’ time and efforts. Beehiiv has proven to be unreliable and dismissive in its approach.

No customer service. I tried emailing 3 times, no one responded. They give a 20% discount, when I went to sign up it gave me regular price. If a company can't respond to emails and it's a newsletter, that's a problem.