beehiivReviews of beehiiv.com

Reply response. Hi there, I've shared the email address connected to the account. When I click on help it says I need to be on a paid plan to speak to customer support. I've tried reaching out on socials but there is no way to reach anyone. -------------------------------------------------- Invested a ton of time into building out my newsletter, creating a template for it, website etc. The platform is just so buggy. When I try and edit posts it just spins on a blank screen. So frustrating! There is no option to chat to customer service until you become a paying customer. So no interest in converting people who are on the trial and run into difficulties. Currently looking for an alternative :(

Update: The same issue still prevails. Shows they dont care even when a major issue occurs. I've just signed up for KIT for my personal site. =========================== awful, buggy platform. always broken. Forms were always bad, now theyre worse. cant even send a support ticket, gives me error - something went wrong. they charge so much for a garbage!

I’ve been on Beehiiv for almost a year, and at first it was a game-changer - intuitive, reliable, and helpful. Then everything went sideways. Here’s what happened: Launched my second publication, only to find the advertiser pool suddenly drying up for both publications. Spoke directly with a senior manager (who knew my first publication well) and shared all the details of the new project, to which he was supportive and said he'd send us opportunities. For five straight weeks, we received one ad opportunity after another - publishing them brought in thousands in ad revenue. Then, without warning, every penny was gone. No email. No call. No explanation. We reached out three times to management & customer service and got the same vague response: Manager said that he couldn't comment (all of a sudden) and customer support hinted that “It might be a policy violation,” but couldn't/wouldn't confirm it. However they informed me that all earnings had been considered forfeited by Beehiiv- no reason, no breakdown, no chance to appeal. I Felt Misled and Unprotected, what felt like a trusted partnership turned into a total blackout. Losing a month’s worth of work and income, I’m left baffled-and out of pocket. Beehiiv was my go-to solution for its ad network-until it wasn’t. With fewer advertisers and a policy that allows unilateral seizure of revenue without notice or explanation, I can’t, in good faith, recommend it. Save yourself the hassle and explore other newsletter platforms that treat you fairly as a partner. In response to your reply: That's surprising to me, because we barely used boosts (as you can see from the account) and the feature was very underutilized. It's my strong opinion that the Boost concept itself is flawed, and I would never advise anybody to use it to monetize or grow. Largely because subs don't always understand which publication or how many they are signing up for, and so can easily become frustrated when they receive many emails from many different publications later on, and subsequently complain or cause spam reports. As you know, we were a victim of this when we first started with Beehiiv ourselves. So it feels particularly ironic and completely shocking that you're now accusing us of the same thing. Although it makes no sense to me, at least now, 6 weeks on, I have been informed of a 'reason' or as I would describe it, an 'excuse' for taking all of our advertising payouts for both our main newsletter and, more tragically, our social enterprise newsletter too. My account has never been blocked, I can still access and use it, but all funds have been wiped out of it. So, all this in mind, I completely stand by my Beehiiv review and my poor experience, particularly during 2025. In my opinion, if you're intending on putting a lot of time, effort and money into a project and are looking for all round reliability, you really are better off looking elsewhere.

Super super super frustrating software. Clunky and very frustrating. Embarassingly poorly laid out for styling. They seem to want to become a content publishing network instead of a newsletter software.

The clunkiest BS software I have ever encountered. Even getting out is hard. The greatest example of US no consumer protection gen z garbage there is. They’re deliberately clunky because they think that drives community engagement around problem solving. FMD! Avoid at all costs! Reply to your reply Beehiiv - and what were those tickets? And charging $60/m since. OK, lazy tax. Maybe be honest with customers out there. I’m doing fine, thanks for asking, but your software is garbage. Having been in the business for a while.

Agree with previous reviewers. Beehiiv suddenly became a spamming service. I got added to some nonsense newsletters without my opt in. Unsubscribe doesn't work. I reported the newsletter as spam following the Beehiiv published procedure of reporting abuse on their online form. I got absolutely no response from Beehiiv and no removal from the spammers list. I keep getting the same spam. A "newsletter provider" that doesn't honor unsubscribe requests and doesn't have an abuse function is not a newsletter provider - it's a spamming service. Curiously, I tried to report abuse today again, but their abuse form page keeps getting in the loop of Cloudflare "verifying you are human" page and I can't access the form. While I am able to access all other Beehiiv pages without a problem. Seems like they now even disabled the access to Abuse reporting form by making it look like it's a visitor's or a Cloudflare problem. Very unprofessional and unethical in my opinion. Edit after Beehiv response: I sent you my email address and full name. You can check that I was added to a newsletter without my opt-in and that I have submitted an Abuse report that Beehiiv did not acknowledge or action on. Edit 8 Jun 2025: Still getting the same spam from Beehiiv. After multiple attempts to unsubscribe, reports to abuse, Beehiiv responding here that they would "investigate further"... Beehiiv is still spamming me. Edit 15 Jun 2025: Still getting the same spam from Beehiiv. So, CG from Beehiiv, how much time you need to "investigate"? Or did spamming became the official policy and business model of Beehiiv?

Beehiiv, from once a promising company, became basically an infrastructure provider for spammers. I keep getting an increasing amount of spam and even scams from various Beehiiv accounts. Their abuse team, customer support, and even their executives don't even bother replying to reports. Putting aside my problems as a spamming victim, if you are considering signing up with them, you should be aware that they are increasingly spammy, which means that soon (hopefully) their servers would get blacklisted and with that, any newsletters you are sending (and paying for) would be automatically going to your recipients's spam folders by default. It's disappointing to see once such an exciting company, deteriorating so much. Edit 28 May 2025 after Beehiiv's reply: Beehiiv representative replied with the confirmation that I have been unsubscribed. But worded in a way that could leave the reader under the impression that I was unsubscribed even before my review. So just to clarify: In May 2024 Beehiiv support confirmed that I have been unsubscribed and put on a Beehiiv-wide block list (i.e. that no Beehiiv customer can add my email to their mailing lists anymore). Despite that confirmation, I continued receiving spam from Beehiiv customers. In April this year I tried again to stop Beehiiv from spamming me. There were no responses from Abuse teams, Support, Privacy, Legal, and various execs. Not a single response while the spam kept coming. The only sign of life I got from Beehiiv was their claim to Trustpilot that my review is fake. Upon which I provided all the correspondence to the thorough Trustpilot Content Integrity team which verified my claims and marked my review as "Verified." After which the Beehiiv representative replied below. I am looking forward to not receiving anymore Beehiiv spam, if I was really removed this time. But Beehiiv could have avoided this by simply responding to their Abuse, Support, and Privacy emails as they are supposed to. (And legally required in case of Privacy). I hope they will do better in the future.

The worst ever. When i had generated about 8k in ad revenue and on the day my earnings were supposed to be paid from them they all of a sudden locked my account for "violation of terms" and no further explanation given . But the month prior they " allowed" me to generate ad revenue for them the whole month and a half - strange that at that time there was no " violation of terms" but only when it was payment day . Oh and support is extremly non responsive.