bee-link.comReviews of bee-link.com

I purchased a Beelink SER5 Max from a local seller and had issues with fan noise. I reached out to Beelink support and they went above and beyond to help me. First they sent me an updated BIOS and BIOS settings I could try. After that didn't work, they sent me two replacement fans. Since that didn't help, they offered to repair the device for me, but since I couldn't send it over to China, they delivered a new motherboard for me to replace. They did all of this in record time, without ANY additional cost to me and were extremely polite the whole time. I have nothing but words of praise for Beelink's support team. I purchased another SER5 Max for a friend of mine after this experience and he's also happy with his PC. 5/5

J’ai écrit au « Service about bee-link.com orders » de bee-link.com la 1ère semaine d’octobre 2025 pour savoir si le « SER9 Pro AMD RyzenAI 9 HX 370 » était disponible dans le « EU Warehouse » (en Allemagne apparemment). Malheureusement, il y avait des fêtes en Chine à ce moment là (fêtes de la mi-automne et fête nationale) et un message automatique m’a renvoyé au 11 octobre. Passé, le 11 octobre et ne recevant rien, j’ai renouvelé ma demande. La réponse, cette fois, a été faite dans la journée pour me dire que oui, il était disponible au « EU Warehouse » en couleur « frost silver ». Le site montrant le contraire (disponible seulement en « space gray ») j’ai réécrit à la même adresse pour savoir où était l’erreur. Réponse dans la journée : excuses pour la confusion et les références du site ont été modifiées. J’ai passé ma commande le 15 octobre 2025 pour 929 $ (avec le taux de change, ça faisait environ 800 € et ma banque m’a prélevé 30 € de frais de change). Après, j’ai reçu de nombreux courriels m’indiquant la progression de la livraison (par DHL) et j’ai reçu, en France, le colis le 21/10/2025 (sans frais de douane supplémentaires à payer comme le disait le site). Donc pour la livraison, c’est plutôt ok. Je n’ai pas encore utilisé le pc.

I order SER8 first about a year ago. It's still my main pc for now and I'm happy with it. When I saw Me Mini NAS, I realized that this will be the second beelink in my house. Like your products! you are awesome! Thanks

Yo compre el GTi13 y corre muy fluido, no la utilizo para gaming pero solidworks y autocad sin problemas 15/10.

Great Support and Products

I am very happy with my overall purchase experience. I recently bought the **Beelink SER8 8745HS**, and I must say both the product and the customer service have exceeded my expectations. First, I want to commend **Beelink's excellent customer service**. Their order processing was smooth, and the delivery time was impressively quick. Throughout the process, the Beelink team was responsive and helpful, which gave me a lot of confidence in buying directly from them. The mini PC itself has been performing exceptionally well. It is meeting — and in some areas, exceeding — all my expectations in terms of speed, responsiveness, and reliability. The build quality is impressive, and the unit operates **completely silently**, which is a huge plus for me. When I initially researched mini PCs, I compared Beelink with a few other brands. One of my initial concerns was that the Beelink listings did not clearly mention whether **Windows 11** was included, and I also noticed a few customer reviews mentioning potential Wi-Fi issues. Based on these concerns, I first decided to try a **GMKTec** mini PC. However, I was disappointed — the GMKTec unit was **extremely noisy** and had other performance issues, so I returned it. I then decided to proceed with Beelink — and to my pleasant surprise, the SER8 came with **Windows 11 pre-installed and properly activated** with a genuine license tied to the hardware. This was a fantastic bonus that added a lot of value to the purchase. Regarding Wi-Fi performance: despite reading about issues from some users, I personally have faced **no Wi-Fi problems at all**. In fact, I consistently get **over 900 Mbps** on my Wi-Fi connection, even when I am on the first floor while the router is on the ground floor — truly excellent wireless performance. When it came to buying options, I found a **significant price difference** between Amazon and buying directly from Beelink. Purchasing directly from Beelink saved me **almost £100** compared to Amazon. Additionally, Amazon did not offer the 32GB RAM / 1TB SSD configuration I wanted — they only had a 24GB/1TB version available. Before purchasing, I contacted Beelink customer service to ask about potential taxes or customs duties when ordering directly. Their response was clear and helpful — they confirmed that they had stock in the UK and assured me that if I provided my order number, they would ship from within the UK to avoid any additional taxes or import charges. They kept their promise, and I received my mini PC within a few days. In summary, I am extremely satisfied with my decision to purchase the Beelink SER8 8745HS. The product quality, performance, customer service, and value for money have all been excellent. I would highly recommend Beelink to anyone looking for a high-quality mini PC at a competitive price.

I have read bad feedbacks about BeeLink and checked with their customer service about the tax/custom clearance. Tina replied to me same day and suggested models available in our local UK warehouse to avoid extra charges. I have paid the order on website and sent order number to her. In 3 days i've got the package. Dont know how it works yet but the quality of packaging and product are amazing, you can easily mix it up with Apple (which is made in same chinese city, by coincidence of course :))) i am very glad so far because price is relatively low. Anyway, lets see how would it work!

Bought a SER5 Pro in 2023. Fast, quiet and reliable. Support (BIOS update) very responsive.