BedgearReviews of bedgear.com

Got an email stating I can get 10% off of my abandoned cart with free shipping. Add an adjustable base I’ve been eyeing to my cart and get to checkout and it shows free white glove delivery with the 10% discount. I run into an issue with Affirm (basically they are featured as a merchant on Affirm but they don’t actually accept Affirm) so by the time I get all that squared away my cart is deleted. When I go back and add everything back in, it’s only giving me the 10% off and not free shipping. The 10% equates to $240, but they charge $240 in sales tax, even though I’m out of state and $200 for white glove shipping (and there’s no way around this). Glad I found them on this site too because I was between them and Tempurpedic and it looks like based on the reviews here they don’t care about customers anyways.

We are in a recession bedgear, and i budgeted myself for 1 bedgear pillow, and unbeknown to me, the company has changed the formula and did not inform their loyal customers. After having to reach out to customer service, and being told the formula was changed, they told me i had the option to return the pillow. Another unbeknown moment to me, the price of shipping this pillow back, was over $30 dollars, which is astronomically absurd. When trying to work with the customer service team, they were nothing but unhelpful and unrealistic. I was a true fan of bedgear company, but now due to this horrible experience, i will no longer be purchasing any item nor will i be recommending them in the future.

I am one not to complain or write bad reviews on stuff I rather like to tell good things but when you won’t stand behind your product. Stuff leaks though where it stains your mattress and they will find any reason not to stand behind their product

This company IS a joke. The website says easy US returns. I ordered sheets that do not fit right and when I called to return them they said since the sheet (I was looking for the fitted sheet only) was taken out of the package its not returnable "due to nature of the product".. WHAT?! So the gist is.. you can order something and LOOK at the box/package but not open it, decide if you like it or not. The woman said we can give a discount on new sheets... like I would spend more money on any of your products.

This company is a complete joke. You file a claim after their product failed and they tell you to wait for an email that doesn't show up. When you reach back out they resend the email. I immediately filled out the information and sent it back. They denied my claim because I didn't respond to the original email (THE ONE I NEVER GOT) within 5 days. It's almost laughable. I will never again waste money on this crap product.

Purchased a Bedcare pillow with high expectations. The pillow is horrible, I wake up in strange twisted positions, sore back with headaches. The pillow offers zero support for your neck and is the worst pillow I have ever used.

Very expensive mattress protector bought that doesn't protect the mattress. They will not back there warranty your much better off buying a cheap mattress cover or buying another brand. Horrible company.

So sad to be writing this. I really wanted to invest in some good sleep and my husband runs really hot so i purchased the dri-tech sheet set. As someone who runs cold, I was hotter in these sheets than I've ever been. When i went to inquire about their 365 guarantee i was told there were no options for me and that they had no return or exchange policy for open items. I am not sure how we are supposed to find out if we like something without trying it. I understand the nature of the product, but at the same time, they are only concerned about sales than actually retaining customers. After experiencing this ive started finding a ton of bad reviews for this company and wished i had seen them sooner.