BedgearReviews of bedgear.com

Great price fast shipping awesome company.

These sheets are the best Sheets I ever slept on!

Don't waste your money. This "waterproof" mattress "protector" has ruined $4000 worth of mattresses in my home in the last month... I normally don't complain about things and never write reviews, but I purchased these for my daughter's NEW queen mattress and our NEW King mattress at the time we bought them so we would be "protecting" our investment. I'm not sure how Bedgear defines waterproof, but soaking completely through to both of our mattresses isn't in my definition of waterproof. Warranty service is useless. I called the first time regarding my daughter's mattress (5 times). I finally was able to talk with someone who said they could get someone out within 2 weeks to try to clean it. My daughter has to sleep every night... I tried to call when my mattress was soaked (14 times over a week) with no answer leaving 2 messages without a return call.

Great products and customer service.

Had some issues and they were taken care of quickly. Thank you for great customer care!!

THIS is an awesome company with spectacular customer service..I can’t wait to get my blanket..5 stars..hands down!great job

These are the best sheets you will ever buy and you can't beat the customer service!

This company is HORRIBLE! I purchased a mattress cover to ensure the lifetime warranty of the mattress per the company I purchased the mattress from. In October, I had a stain on the mattress that went through the mattress protector. My claim was denied because I didn't know when the stain appeared or what it was. (I guessed urine and was correct.) They offered a courtesy cleaning and a new mattress protector, but wanted me to sign a letter stating I would not make any future claims. I signed the letter but wrote that any future stains, if they were to occur, would be covered since it was a new stain, unrelated to the one that was just cleaned. Fast forward to this past Friday. My son's diaper leaked through the mattress protector and onto the mattress. I filed a claim on Monday, the day they opened after the weekend. I followed all necessary steps which were to provide the invoice of purchase for the mattress and mattress protector and pics of the stains on both the mattress and mattress protector. As expected, today I receive a call first saying they didn't have pictures of the stained mattress. I relayed that they were sent in two separate emails so they're there. She then mentioned the October claim and how I wasn't eligible for future claims, specifically a cleaning. I said to pull my letter and you will see that is not the case. She then said I needed to mail them the mattress protector at MY expense and they would investigate it. Seriously!?! All I am requesting at this time is a mattress cleaning which they are not willing to do. I asked four times during this call to speak to a manager and she refused to let me speak to one. She grudgingly gave me the manager's name. I will NEVER buy anything from this company again. As soon as this situation is complete, I will be purchasing a new mattress protector from another company. Bedgear's mattress protectors obviously are NOT water/liquid proof as they state. I had two mattress protectors and two leaks. That can't be a coincidence.