C L.
Took too long to ship and ignored several emails.
Once I finally got the box I was pretty disappointed with what came in it. There was a photo album in there that was dirty and had bugs inside of it and had gotten on some of the other stuff. Everything else that was in there was okay but was geared mostly towards teen and kids.
Response from BebirdApr 13, 2026
Thank you for sharing your experience, and we are truly sorry to hear about the condition of the items you received. Please accept our sincere apologies for the disappointment and frustration this has caused you. We have reviewed our records and unfortunately did not receive any emails or prior feedback from you regarding this issue. Had we been aware, we would have addressed your concerns immediately. To make things right, we have now reached out to you directly via our official customer service email. Please check your inbox (and spam/junk folder) for our message. We want to assure you that we will handle your case as quickly as possible. Once again, we sincerely apologize for the trouble you've experienced. We look forward to resolving this for you promptly.