bebcare.comReviews of bebcare.com

The monitor itself is great. Customer service leaves something to be desired.

SCAM took my money and never received anything and not refunding my money even though they reply saying they will

I had a horrible experience with the Bebcare system. First of all, the monitor was nearly impossible to turn on, so unintuitive and user-unfriendly that I gave up and decided to return it. Unfortunately, I was just a week past their return window due to being on vacation. I kindly asked if they could make an exception, but they refused. To make matters worse, there are no instructions included in the box. You’re expected to go hunt them down online, which is unacceptable for a product meant to offer peace of mind to parents. I already had another monitor and only bought this one for its low EMF feature, but that doesn’t matter if the product is so dysfunctional that you can’t even use it. I emailed their support team, and instead of acknowledging my request for a return, they responded with something completely unrelated, ignoring my concerns entirely. I had to write back again just to get them to address the original issue. It felt dismissive and borderline manipulative. Honestly, this feels like a scam. Between the poorly designed product, lack of instructions, and dismissive customer service, I wouldn’t recommend Bebcare to anyone. Save yourself the frustration and buy something else. RUN.

This is a SCAM company! Do not buy here. The product doesn’t work. The app does not work and there’s no support to help fix it. They have an INSANE return policy that basically ensures you will not be able to return it. If you use any promo code they won’t accept it. They also have a high percentage restocking fee. We reported this to our credit card company and they have been sending us INSANE threatening emails. Saying they are giving our information and IP address to authorities if we don’t reverse the chargeback . LOL. This is a scam Chinese company.

We purchased this monitor after hearing from a friend with a geiger counter that compared with a typical wifi monitor, this device emits almost no radiation. Anything that goes near our babies sensitive skull needs to be incredibly low radiation, and we are grateful. We use this monitor more than any other product. I love the little handheld video I can bring with me around the house, and it props up nicely so I can set it down when working out or doing chores, and still watch. We have been able to take it next door to my in-laws house and eat dinner with them, and still get a signal. I've loved it and been incredibly grateful, as I am an anxious mama who appreciates being able to check in on my baby while she sleeps. I would recommend it, more than anything for the low radiation, and for its quality as well.

We love our baby monitor system for its low EMF emissions, video quality, and ease of use. Thanks for keeping my baby and other babies safe!! Highly recommend their products.

Been using for a month and we are very happy with the product. Love how compact it is, will be great to travel!

Love our Bebcare system! We were attracted by the low EMF emissions but we have had so much more provided! We recommend it to every new parent in our circle!