bebcare.comReviews of bebcare.com

This is a horrible, scam company. They sent me a product that doesn't work and when I reached out to them, they told me that since I used a coupon to purchase the product, I couldn't return it.... even though it didn't work! They always have a coupon code on their website so that no one can return defective items. Beware! Update: They since have sent me an e-mail threatening to try to ruin my credit score and saying they will inform the police about me because I filed a complaint against them with my credit card. This is truly one of the worst companies I have ever interacted with. To make it right, all they needed to do was send me a product that worked or refund me. I would be happy to return the item, but as I said earlier, they don't ever accept returns on items purchased with a coupon.

DO NOT WASTE YOUR MONEY!!! This was a splurge/luxury item on my baby registry because I love the idea of being Low EMF and there is nothing else like the product on the market. My mom spent $450 on a camera system that only lasted 4 months. The button on the parent unit stopped working which made it impossible to change any settings, including flipping between the multiple cameras we had set up. The parent unit was completely undamaged, which I had to demonstrate to customer service (multiple times) after they accused me of having damaged it with water. The damage was to the internal system so Bebcare would not honor the warranty.  In addition to apparently being a huge waste of money, the customer service experience took over 3 weeks. I had to follow up for responses multiple times, only to be given a coupon code to buy a replacement and spend more money on a product that will work for who knows how long. As I’m sure you can imagine, I am extremely frustrated and disappointed. I already purchased a new baby monitor system from a competitor.

I needed help to replace a charging cord and the customer service rep contacted me in less than an hour and provided me the info I needed.

Great camera and app plus really like the parent unit to eliminate the need of always using my phone for the monitor. Our priority is a safe environment for our newborn - very grateful for camera that is not only great quality and function but low EMF. Their customer service is great too - we had a shipping issue with our initial order and their rep (Juliana) was very responsive and helpful in getting it sorted. It’s great knowing they not only product a great product but are easy to work with and eager to help. Thank you Bebcare!

The team have been wonderful to deal with and very prompt with responding

Love this monitor. Great day and night quality. Lowest EMF and has a motion sensor that works well! Highly recommend.

I love the fact that I can watch my baby on the monitor and she's not getting exposed to high EMF's. I truly believe this is the safest monitor on the market. I will be a returning customer for sure! Also, customer service is excellent.

I have had the bebcare camera for over a year now and have been really happy with it. It has all the features we require in a monitor, the screen is great and battery life has been really good and hasn’t deteriorated. Obviously the priority for us has been low EMF- especially for any devices we have needed to utilise in our kids rooms. Which this ticks that box with flying colours.