customerMelissa
I never received my package
I never received my package, could not get a response from Beauty Pie customer service by email or/phone. No one answers the phone, ever…. I filed complaint with PayPal for refund. Wanted products, obviously no one cared.
Response from Beauty Pie™ - USAAug 22, 2024
Hi there, We are sorry to hear about the disappointment caused with your recent order and experience with our team, this is certainly concerning to hear! I've had a look into the order and can see this was returned back to our warehouse as unfortunately they had some troubles delivering to your address. However, I can see our team has been in touch with you and have arranged a refund for the order now. In addition, I am sorry you had some troubles getting in touch with us over the phone. We would advise to leave us a voicemail if you can't get through, and a member of our team will be in touch as soon as possible. I have passed your feedback along to our team to review for future. Best wishes, Ivy from Member Happiness Beauty Pie



