Beauty Pie™ - USAReviews of beautypie.com

Response from Beauty Pie™ - USAJan 19, 2024

Hi there, Thank you for sharing your feedback and I am sorry to hear the shade you purchased wasn't quite right. If you need any help with shade matching, you can always reach out to our team and we would be happy to help with this. Please be assured, we have passed your feedback along to our team to consider for future. I have reached out to you over email to discuss this further with you. Best wishes, Ivy from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAJan 19, 2024

Hi there, Thank you for sharing your feedback, I am sorry to hear you were sent the incorrect colour. It sounds like this was a case of human error at our warehouse, please accept my sincere apologies for this. I can see our team has sent you a replacement on express delivery to ensure you receive this as soon as possible. Please accept my sincere apologies for the disappointment caused by this. Best wishes, Ivy from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAJan 19, 2024

Hi Paula, Thank you for taking the time to leave your review. I am sorry to hear you haven't received your products. I had a look into the order and can see this was delivered on the 3rd of January. If you ever have an issue with your order, please do reach out to our team at [email protected]. However, I have gone ahead sent you an email to discuss this further with you. Best wishes, Ivy from Member Happiness Beauty Pie