Beauty Pie™ - USAReviews of beautypie.com

Response from Beauty Pie™ - USAJun 21, 2024

Hi there, Thank you for sharing your honest feedback and we are sorry to hear you haven't loved the products you tried recently. We have passed your feedback along to our product team to consider for future. If you would like any assistance choosing the most suitable products for your skin, feel free to checkout our online skincare quiz or reach out to our team at [email protected] for a customized routine. Best wishes, Ivy from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAJun 18, 2024

Hi there, Thank you for sharing your review and we are sorry to hear about your disappointment with our returns policy. I am afraid at this time we don't accept opened or used products for returns due to health and safety reasons. We do state this in our terms and conditions and our help center on site. However, I have certainly passed your comments along to the relevant departments to consider for future. I've had a look into your correspondence and can see our team has provided you with a discount code to use to try something else out. If you need any assistance choosing the right products for your skin type or the correct shade, we do offer an online skin care quiz and shade matching with our experts at [email protected]. We appreciate your feedback as this helps us to improve our services going forward! Thank you so much for trying us out. Best wishes, Ivy from Member Happiness Beauty Pie