Thank you, Purushottam, for your concise feedback! Your satisfaction is important to us, and we're glad we could provide you with a valuable experience. It was a pleasure to serve you and we hope to meet you again!
KI
KiKiLee
Product arrived in a timely manner and…
Product arrived in a timely manner and very well packaged. Everything appears to be and smell authentic. I had even reached out prior to ordering my first time, just to double check on their return policy, and I received the same answer that you will find published on their website, but it was followed by a actual answer from a person which just shows their commitment to customer service.
Response from BeautyLIV.comFeb 10, 2024
Thank you, Kisa, for taking the time to share your experience with us! We're thrilled to hear that your order arrived promptly and was well-packaged, and that you're satisfied with the authenticity of the product. Providing exceptional customer service is at the forefront of what we do, and we're glad our team could assist you with your inquiries about our return policy in a personalized manner. We appreciate your business and support!
WI
Will
Competitive price
Competitive price, communication and prompt delivery.
Response from BeautyLIV.comFeb 10, 2024
We're thrilled to hear about your positive experience! Our commitment to offering competitive prices, clear communication, and prompt delivery is unwavering, and we're delighted that we could meet your expectations. Thank you, William, for choosing us!
CU
customer
Reliable
Had no issue with the seller. Their price was the best and the item was shipped and received on time. Thank you
Response from BeautyLIV.comFeb 10, 2024
Your trust in us means a lot, Seyed! We're glad to have provided a reliable service without any hitches. Thank you for your support!
PA
Patrick
Perfect transaction
Perfect transaction! Great product, price and shipping time. Thank u.
Response from BeautyLIV.comFeb 10, 2024
Thank you, Patrick, for your kind words! We're delighted to hear that you had a perfect transaction and enjoyed our product, price, and shipping time. We look forward to serving you again in the future!
CU
customer
Product is genuine
Product is genuine, fast shipping.
Response from BeautyLIV.comFeb 10, 2024
Thank you, Laren, for your review! Your satisfaction is our priority, and we look forward to serving you again in the future!
LC
Larry C.
Very pleased
Received my order and I couldn't be more pleased. Items were exactly as represented quick attention, fast shipping. These folks are definitely worth doing business with. Thanks a lot, Larry
Response from BeautyLIV.comFeb 10, 2024
We're thrilled to hear that you're pleased with your order! It's fantastic to know that the items met your expectations and that you experienced quick attention and fast shipping. We truly value your business and look forward to serving you again. Thank you so much Larry!
PA
Paul
1 star for customer service reply
1 star for the way customer service has handled my complaint. I purchased 60 bottles from 6 different online fragrance vendors and I had 1 issue and it was with the order I placed with beautyliv. I emailed them with pics of the bottle bar code not matching the one on the box. Mind you this was an order 6 perfumes and i only had an issue with this one. I would've expected a different reply and they dont have a customer service phone number. All sounds pretty shady to me.
Check out beautyliv's reply:
Email reply:
Hi Paul,
The Christian Dior Dior Homme Eau de Toilette 1.7 oz is also 100% authentic guaranteed just like the other fragrances you received.
Can you please check its originality on xxx.xxx.xxx? We were able to find its information there...
Thank you for your understanding
Have a great week ahead,
Response from BeautyLIV.comMar 1, 2024
Dear Paul,
You purchased 6 different men's fragrances from our website and we successfully delivered your order to you.
After you received the order, you claimed that ONE of the fragrances is not authentic.
Then, we shared the information below.
All products sold on BeautyLIV.com are 100% authentic guaranteed. We directly purchase products with invoices from major manufacturers and distributors, so all products we sell are guaranteed to be authentic. We definitely stand behind all products we sell. Absolutely NO dilutions, imitations, or knockoffs.
And also, provided the documents that prove the products are genuine and authentic and that Beautyliv LLC has the rights to act as a reseller.
In addition, we also said that we can accept your return and issue a refund in case the information and documents don't still satisfy you.
We always do all our duties to satisfy our customers. We helped you from the beginning but instead of agreeing and willing to work for the solution, you are openly defaming us. We absolutely don't accept your defamation.
Thank you for your understanding
Sincerely,
BeautyLIV