Anne
Great prices but delivery took too long.
Great prices but delivery took too long.
Response from beautycarebag.comOct 11, 2026
Hi Anne, thank you for the kind word on prices, and we are sorry the delivery took longer than you wanted.

Beauty Care Bag is an online beauty and personal care store bringing international skincare, hair care, and wellness brands to customers across the United States. Our catalog spans more than 5,600 brands, from global names you already know to European and Turkish dermocosmetic favorites that are hard to find in US stores, including pharmacy staples for skin repair, hair loss, SPF protection, and daily supplements.We started Beauty Care Bag for a simple reason: too many people lose access to the products that actually work for them the moment they move to the US, and marketplaces are full of listings where authenticity is a gamble. We source every product through vetted supply channels, so what arrives at your door is exactly what the label says.Here is what you can expect when you shop with us:- Authentic products, sourced responsibly, with real customer reviews on every product page- A growing selection stocked in our New Jersey warehouse for fast US delivery, with clear shipping notes on each product so you know the timeline before you order- A Subscribe and Save option for the essentials you never want to run out of- Email and chat based support, with real people behind every escalationWhether you are hunting for your holy grail serum, restocking a pharmacy favorite from back home, or trying a European brand for the first time, we are here to make it easy, safe, and worth the wait.
beautycarebag.com (beautycarebag.com) has 142 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Anne
Great prices but delivery took too long.
Response from beautycarebag.comOct 11, 2026
Hi Anne, thank you for the kind word on prices, and we are sorry the delivery took longer than you wanted.
S D.
The price was competitive. Discounted shipping and delivery need improvement. Stop outsourcing products from far-off countries like Turkey for delivery in Canada.
Response from beautycarebag.comOct 11, 2026
Thank you for the honest feedback. We are glad the price worked for you, and we hear you on delivery to Canada.
Salim J.
Beauty Care could not send me my order, maybe they were out of stock or it was a delivery to Canada BUT they were honest enough to return my money. They should have given me a reason though for cancelling the order.
Response from beautycarebag.comAug 24, 2026
Thank you Salim, and you are right about the missing explanation. The wrong product was picked for your order. Rather than have you receive something you never ordered, we refunded you in full. What we should have done is write and tell you that, instead of letting a refund turn up with no note. Fair criticism, and we have taken it.
Alexander G.
This vendor had the product which had been discontinued from production.
Response from beautycarebag.comAug 9, 2026
Thank you, Alexander. Discontinued products are the ones we chase hardest, and we're glad this one reached you. If there's something else you can't find anywhere, tell us at [email protected] and we'll look.
Walter F.
The product and the price are the best, the quality can’t be dared since it’s great , just took a little bit of time to get it do inventory I’m guessing but totally worth it in the end
Response from beautycarebag.comAug 4, 2026
Thank you, Walter. Good products at a fair price is exactly what we are trying to do, so it means a lot to read that. The wait is the part we are still working on, and you were patient through it.
Jaime P.
Edited review. Company came thru with delivery. Product was great quality and worth the extra wait. Happy with my purchase. Previous review: Order placed May 11th it's now June 2nd and nothing has shipped yet. No way to cancel or request, customer service isn't great either. At this I don't even expect this to ship.
Response from beautycarebag.comJul 17, 2026
Hi Jaime, we're sorry - three weeks without shipment and no clear way to cancel is a real failure. If this is still unresolved, reply to your order confirmation email with "cancel" and we'll cancel and refund in full within 24-48 hours; if it already shipped in the meantime, we'll make the refund right regardless.
Ute
Good service to get a rare medication from Germany. Was happy to get it in the US, however it is quite pricey.
Response from beautycarebag.comAug 2, 2026
Thank you, Ute. Hard-to-find products are the reason this store exists, and you are right that the price reflects the difficulty of getting them. We are glad it reached you.
Cynthia T.
I placed an order for Rodeo brushes + Procapil spray. The order shipped from Turkey via FedEx International Priority, not Delaware as the site suggests. It arrived in about a week, all items correct and in good condition. That said, I believe this store does not hold U.S. stock, they source from Turkey after you order, which explains why some people get ‘sold out’ emails. For me, it worked, but it feels like a gamble. I would not reorder, but I can confirm I did receive my items. I placed the order 09/01/25, received it 09/08/2025.
Response from beautycarebag.comAug 2, 2026
Thank you for a careful, fair review, Cynthia - order date, delivery date, condition, all of it. "It worked but it felt like a gamble" is useful feedback for us: that feeling is something we should be removing, not asking buyers to accept.